IDFC Bank — Cred loan noc

Address:

Hyderabad

Hi greetings
My self paladugu suresh from Hyderabad I have taken loan from cred app amount of 450000lac, i am supposed to pay amount of 15907 every month on 7th it’s an auto debit from HDFC bank, but in January on 18th 2022 I have foreclosure with the amount of 3, 66, 198lac but from February your customer executive are calling to me to pay the amount, due to this I have decreased my cibil score.
it’s almost three months over regular I am going to your punjagutta branch every month but your branch people are not responding to me they always telling samething till now there is no response from there end

If it goes like this means then Be ready to face sequence from my end
So kindly resolve this as soon as possible