IDFC Bank — Credit card

A recovery agent from your bank called me and threatened to beat me up by local people as I am unable to make payment of my credit card number ending with 7027.
I am unable to make payment because my credit card is blocked by you before any bill got generated. I am unaware of the reason for the blocking.
Please unblock my credit card so that I can make the payment.

Also you people threatening my sick mother over the payment and want to visit my office address. Please note I will also take legal steps against your bank as you don’t value for your customer.

Attaching the recordings.
Emp ID of the recovery agent : I14225 (riya Singh)+[protected]