IDFC Bank — Credit Line Loan

Address:

Delhi

Hi

I have taken a Credit Line Loan of Rs.3.5 lac from IDFC First Bank but they are not providing me any details of it. I took this Loan through Paiza Bazaar and was told that I can anytime pre-pay this Loan after my first instalment. My first instalment went out on July 2nd however now when I am contacting IDFC bank they are not able to locate my Loan # 75244306 / 75244307. these are the loan # given to me by the Paiza team. However IDFC is denying it even when they have taekn the first instalment and the loan is also reflecting in my Credit Bureau report. my case id with IDFC is IDFC First Bank Ltd Case # [protected]. im really frustrated with this Fraud and need help