IDFC Bank — E Toll Token

Address: vasna AHmedabad-380007

I have register account of E-Toll Fast TAg on IDFC Bank customer portal.
https://etoll.idfcbank.com/dimtsportal/login?login_error=true
I have sufficent balance. ( 700 Rs)
During Login we find User account is not active.
My user is : UDAYAN16
Vehicle no: GJ01WC6277
mobile no: [protected]
email: [protected]@gmail.com

complain no[protected] is very busy . we tried several time. Not getting connected to the bank help LIne[protected]. can you please help us?
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