[Resolved]  IDFC Bank — Easy buy emi card

I have an easy buy emi card with a limit of 75k shows active but everytime I try to use ina store it shows in eligible due to MOB, one executive says because i need to complete my other loan atleast 6 months which was done in September, other executive says because i once foreclosed a loan that's why ! Plus it says mobile not eligible in instacred my cibil is 775

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