[Resolved] IDFC Bank — EMI deducted twice

y.Sunil

Address:

8th Floor, Building No. 1, Mindspace, Gigaplex, Plot No. IT. 5, MIDC Knowledge Park, Airoli West, Thane, Maharashtra, India - 400708

Hi Sir,
My loan account number is 38015313 and the due date for my payment is 2nd of every month but I paid the EMI one day before using Paytm (Proof is attached) i.e. on 1st Feb.

and on 3rd Feb the EMI is deducted again of amount 1856 from my account through ECS.

Request your support for adjusting my payment in next month or returning back the amount of 1856

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Aug 13, 2021

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 08, 2021

IDFC Bank Customer Care's response Dear Customer, further to your conversation with our team, we are processing your request. It’ll get done in 8 working days. - Team IDFC FIRST Bank

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IDFC Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Sir, we request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com. Our customer service team will get in touch with you at the earliest.
Team IDFC FIRST Bank.