[Resolved]  IDFC Bank — emi mandate form (two time already submitted)

Address:Prem Sadan 11 Rajendra Place NDMC Parking New Delhi, New Delhi, Delhi, 110008

Dear sir/madam,
I take a auto loan from idfc bank for purchased a new bike, i already submitted 2 time emi mandate form, still today i got massage from idfc that my emi mandate has been rejected. Last month i had communicate with the idfc officials (More than 6 mails) also informed my bank to deduction of my emi.
Idfc assured me that fill up the emi mandate this time you no need to fill up it again and thiswill not happen again.
Still again they rejected my emi mandate and said that i need to fill up emi mandate form again.
This is not the only problem, when i visit the idfc branch they said that emi mandate form can be fill in rajendra palace karol bagh new delhi branch only and i am working in mehrauli area which is 30 km far away from their and i need to take leave from office (Office will deduct my one day salary)

You are requested to please intervene in the matter and do the needful.

Thanks & regards,
Mukesh kumar
[protected]
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May 29, 2020
Complaint marked as Resolved 
IDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 02, 2019
IDFC Bank Customer Care's response
Dear Sir,

We regret the inconvenience caused. Please share your contact number and location details via DM, so our team can connect with you.

Regards,
Team IDFC FIRST Bank
Verified Support
Jul 03, 2019
IDFC Bank Customer Care's response
Dear Sir,

We would request you to write to us at social.[protected]@idfcfirstbank.com with your loan account details and contact number to assist you further.

Regards,
Team IDFC FIRST Bank
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