IDFC Bank — Emi payment abusing words by the executive

Address:

HYDERABAD

I am Bharadwaja, having a persona loan in IDFC BANK Accno:24167989

had a due of 5 months .I received a call from the team last month they insisted me to pay at least 2 months EMI ..I said ok and last month I paid 2 EMIs and promised to pay 2 months EMI this month . They are continuously calling me so I took time till today i.e.,[protected] evening . From 15th morning people are calling me If I didn't answer the call they are sending some abusive messages ..I knew that I have to pay and I will pay also
but the messages sent by the one of the bank executives are very bad .I request the team to stop abusing . Images have been attached in the attachment. I will definitely clear the payment .Only because of Covid I am failing to pay ..pls check my previous records with respect to IDFC, the disturbance happened only after the Covid times . But any how I am paying the EMI now.