IDFC Bank — fake assurances regarding instacred vouchers

Address:Kolkata, West Bengal, 700039

It's been more 4 days and still no word from instacred & i'm still waiting to receive the amazon vouchers. Kindly give me a proper reply as to i'm being kept in the dark. This is becoming really frustrating...
From 4 days the loan application is in process where as the website assures that within "three days" we receive the vouchers.
My faith in idfc has started declining.
It's my humble request to you please solve this matter asap.
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IDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 23, 2019
IDFC Bank Customer Care's response
Dear Sir,

We regret the inconvenience caused. Please share your contact number and location details so our team can connect with you.

Regards,
Team IDFC FIRST Bank
Jul 27, 2019
Updated by Aawan Haris
Heights of fooling customer with fake ### assurances everyday. Sitting like a fool for more than a week now for vouchers. Hats off IDFC !
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Comments

Dear Sir,

We wish to inform that we are looking into the concerns raised by you and we would send the final response on your email id.

Regards,
Team IDFC FIRST Bank

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