IDFC Bank — False input from IDFC Bank to my CIBIL Report

I opened my Flipkart Pay Later account In Aug - Sep 2021, this pay later account was associated with IDFC Bank. My initial approved limit was ₹10, 000. After a few months, Bank sanctioned ₹70, 000 to me for shoping.

I was surprised to see this amount was sanctioned to me as a personal loan which I never asked for. So, I requested Flipkart to close my Pay Later Account because It was impacting My Credit Score.

I raised a concern to Flipkart, and we decided to close my Flipkart Pay Later Account. I received a mail from Flipkart on 13 Feb 2022 that my account is closed and it will reflect my Credit Score within 50 days.

It's more than 50 days, My Credit Score dropped from 715 to 510, IDFC Personal loan account is still showing in my Credit Score report.

Also, I cleared every single bill on time, but still, there is a due payment reflected in my CBIL which reduces my Credit Score every single month.

Please feel free to reach out to me : +91-[protected]