[Resolved]  IDFC Bank — fastag - no response after purchase. customer care not answered

I have purchased fasttag with IDFc and been chasing for activation for 10days. Neither msg or email has been received. Representative is just ignorant.
No customer care representative to answer even waiting for 30mins.

After follow up multiple times, still no updates or resolution. Even after buying, I am unable to travel on highways as this is neither activated or will be able to topup.

Worst part is toll-free number is for name sake and music and auto answering.