IDFC Bank — Fastag not delivered

Address:

ahmedabad

I purchased fastag from idfc bank website on 4th August 2022 with 100rs min. payment On 5th August i received a call from their Bangalore courier office to confirm my address but still i have no clue when can i received my fastag sticker. My fastag id and its activation and account login details sms received at the same day. But after raising complaint (SRP1955) by their call center still have no clue when the fastag is going to be delivered.

I am still waiting for the tag sticker to be delivered but no sms or email has been sent regarding it.
I called the toll free number multiple times but 90% times its not connected (busy), 7% time playing music then disconnected, 3% luckly you got connected with executive but they don't have any clue ( just blank) and sing same song that you will get call back ( that is also not come) .This is very unprofessional.