I bought a product from flipkart by using flipkart paylater emi. I paid all my EMI on time. But in IDFC it's showing that still 2 emi still left. I didn't get why it was showing. So I complained in idfc and flipkart. Flipkart said this is idfc fault they will fix it. and IDFC accept and said we will fix it just provide all payment proof. I provided all information and proof. But they didn't fix the problem. they didn't close my loan. I'm complaining about it since October, I call them every week for this problem. but they didn't fix it. So terrible service of idfc bank. worst bank and worst customer services. because of this ridiculous thing my cibil score draining day by day. This is a just a simple work. they are not doing it. three months I calling them for this problem.
most of the customer executive misbehaves and zero knowledge guy.
why I trusted them and flipkart I don't know.
I provided all payment proof and all screenshot. and I got call from loan department too, the guy said we will close the loan don't worry. we have all proofs but they didn't.
Please help me about this problem.
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