IDFC Bank — Google pay cash debited but not received or refunded

Address: Kochi

I have made a trasaction online to google ads and the transaction was declined on 27th feb 2021. I have complained to bank and they have given me complaint number and informed within 14 days it will come back to your account. After so many days idfc bank not responded and i have made a call to one of their senior manager and he has given email id of the concerned. One of them called and asked details and told me that they will inform soon.

Soon after i received a mail which say it will take again 30 days to solve this issue.
A new generation nationalised bank is doing like this and i have experienced a lot draw backs from idfc regarding accounts.
They don't have proper system and no customer support at all. Idfc bank has no professionalism also.
+1 photos
Was this information helpful?
No (0)
Yes (0)
IDFC Bank customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IDFC Bank
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    1214
    Pending
    0
    Resolved
    417
    IDFC Bank Address
    8th Floor, Building No. 1, Mindspace, Gigaplex, Plot No. IT. 5, MIDC Knowledge Park, Airoli West, Thane, Maharashtra, India - 400708
    View all IDFC Bank contact information