IDFC Bank — IDFC Bank EMI collected twice

Hello,

You are one of the financial company that provides a consumer durable loans for customer but i have some complaints against you.
My loan account number is 65322620 . And due date of payment is 2nd of every month. Today I am paid my first EMI 3160/Rs.- in phone pay app.then again debited automatically my account 3160/-Rs. My EMI debited is twice.

your customer care department also not respond.

I send mailed the bank customer care also but they have given me no response.

Request your support for returning back amount of 3160/-RS.

Please solve my issue.