[Resolved] IDFC Bank — Idfc bond - tranche 2

[Resolved] IDFC Bank — Idfc bond - tranche 2 - fy 2011 2012

A anuragpandeyb17 from Ranchi, Jharkhand

This is in relation with the investment done in IDFC – Infrabond, Folio – IDE 0001645. I have sent all the relevant papers to redeem the money. Also the relevant papers were sent thru’ post (EC[protected]IN) and were verified and confirmed to be correct from the user dept (mail dtd- 21.02.2017). But since last 2 months they are not settling my payments. Each time I am making a call in the customer care and getting un-necessary questioned about the bond, the documents and the mails (App No:[protected]. Then they are giving 15 days time to settle the matter, but not getting so for the last 3 times. Requesting to kindly help and settle this matter Was this information helpful? No (0) Yes (0)
Aug 10, 2021 Complaint marked as Resolved IDFC Bank customer support has been notified about the posted complaint. Verified Support May 11, 2017 IDFC Bank Customer Care's response Hi Anurag, We regret the inconvenience caused. Allow us to check this with the team and get back to you with a resolution. Regards, IDFC Team Verified Support May 18, 2017 IDFC Bank Customer Care's response Hi Anurag, The redemption amount will be processed by the first week of June 2017. Do let us know if you need further assistance. Regards, IDFC Team
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