[Resolved] IDFC Bank — instacred amazon vouchers not received

Aawan Haris

from Mumbai, Maharashtra

Address:

Kolkata, West Bengal

I purchased idfc instacred amazon voucher but i did not received the voucher i purchased for rs. 49, 000 days ago. But i got the new loan welcome letter with all the loan details and deductions. There is no any customer care number and helpline for help from instacred customer care number. How can i contact your customer care please tell us. If money gets debited from my account then who is to be blamed. Kindly look into this and solve it asap.
My loan agreement number is 23911128.

Thank you

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Jul 20, 2019

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 17, 2019

IDFC Bank Customer Care's response Dear Sir,

We regret the inconvenience caused & would like to set things right for you. Please share your contact number & location details to connect with you.

Regards,
Team IDFC First Bank.