[Resolved]  IDFC Bank — loan account number 19884841

Address:dhole patil road pune, Pune, Maharashtra, 410507

The loan approved ₹300000
They have put extra ₹8677.00 as insurance charge and loan account become ₹308677. As per website 2% loan processing fee, but they have applied processing fee more than 2%.
I have received money on 23/01/2019 for ₹63733.00, and bank received dd on 18/03/2019 for amount ₹228947. As this balance transfer.
So please help and inform
If loan approved for ₹308677. What 2% processing fee amount??
How much check bank should received?
I never received reply on email as i have send many email??
I received called from recovery department and they inform i have business loan?? Why i am going to pay emi when i never received money in month of january? But this was personal loan for 308677.
The loan application completed from loan adda this guy abusing me and forcing me to pay emi, other wise they will come to my house,
So please i am begging u to help me
And let they conversation on email as i work in call center and i dont have time to pickup call
Following email no response received

Dear customer,

Thank you for writing to us.

We acknowledge your email and we are working towards your concerns.

We will get back to you within 1 working day.

Regards,

Idfc first bank team

Hi team please help me
I have received call from [protected]
He was abusing me, to pay the emi as i never received money, so please check and revert the same

On mon, mar 11, 2019 at 4:12 pm you & me wrote:
Pdf password shin[protected]

Hi team i hope issued will solved
This second email as i never received any response for first mail
The loan approved ₹308677.00
I have recieved money on 23/01/2019 for ₹63733.00
How much miney should i received???
What is the peocessing fee???
People who process the the loan they inform me processing charge 8000+ insurance 8000
. Reason behind the mail is the people who process the loan
I received call on 28/01/2019 they i have issued the check but bank ask me more 700 hundred rupees. As this was balance transfer. When i recieved the call the agent was giving me the correct information and his boss shouting on me on regional language. On first call dated 28/01/2019 and today as well 11/03/2019 he was shouting on me.
. My question is so simple
Is this a customer service???
Approved amount 308788
What is processing fee???
How much amount should check need to recieved by bank???
If am not recieved full amount why i am getting charge full amount internet rate??
Please check and i[censored] can answer the questions and please revert on email as my office lot allowing me to use phone in office hours

Thank u regards
Deepak shinde

On mon 11 mar, 2019, 3:17 pm customer. [protected]@capitalfirst.com
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May 29, 2020
Complaint marked as Resolved 
IDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 01, 2019
IDFC Bank Customer Care's response
Dear Sir,

We apologize for the inconvenience caused. We have forwarded your details to the team and will get in touch with you to provide necessary assistance.

Regards,
IDFC FIRST Bank
Complaint comments 

Comments

As I mentioned already above in the subject as "Cash not dispensed from ATM but amount debited".This is happened on 3rd April, 2019 at R.T.C COMPLEX in Visakhapatnam district.I have withdrawn an amount of 1000/- in CENTRAL BANK with my IDFC DEBIT CARD. Please, lodge my issue and provide refund as soon as possible.
srikanthpadhi's reply, Apr 18, 2019
As I mentioned already above in the subject as "Cash not dispensed from ATM but amount debited".This is happened on 3rd April, 2019 at R.T.C COMPLEX in Visakhapatnam district.I have withdrawn an amount of 1000/- in Central Bank's ATM with my IDFC DEBIT CARD. Please, lodge my issue and provide refund as soon as possible.
Respected Sir/Madam,

I'm here by writing this comment need to more clearance for customer loan [ 13873684 ]. i don't have account in our IDFC bank, who is got loan from my ID details. Some fraudster use my documents gotting loan . Now this is also affected in my all loans and cibil scores. So, Kindly help for the following details
1. Loan Details [ 13873684 ].
2. Which branch of IDFC bank, this loan is sanctioned.
3. Loan sanctioned branch address.

Thank You

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