[Resolved] IDFC Bank — no support for fastag purchased

mahesha kb

Address:

560100

I have purchased fastag from idfcbank, due to personal reasons i have not log in to my online account to recharge my fastag
From last 15 days i am keep trying on customer care number to unlock my acccount but call not connecting and no other ways of communication i can make it

One side govt of india says we need to have fastags, other sides these banks are not providing the services properly, as a customer we need to suffer

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May 29, 2020

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 02, 2019

IDFC Bank Customer Care's response Dear Customer,
We understand your concerns and regret the inconvenience cause to you. Kindly write to us at social.[protected]@idfcfirstbank.com with your contact details. Our team will get in touch with you at the earliest to help resolve your concern quickly.
Team IDFC FIRST Bank