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IDFC Bank — NOC not provided for foreclosed personal loan

I would like to bring into your kind consideration that my name is Anuj Kumar Singh and in Nov 2021 i already paid my personal loan amount of Rs 2838 applied in the form of flipkart paylater service via flipkart.com. since the complete repayment back in nov 2021 i have not given the NOC for the same. i have mailed several times to the customer support email of idfc first and capital first bank but it was not answered a single time. Due to this my cibil has received a negative impact with status showing Charge off/ Written off for the loan account. Till now my account is not up-to-date and for this reason I am facing problems for taking loans. Kindly close my loan account asap and provide me the NOC since i have no dues and so i can build up a health credit score.

my name is Anuj Kumar Singh
Loan acc number 27756986
+3 photos
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IDFC Bank customer support has been notified about the posted complaint.
Jun 28, 2022
Updated by charmainebell2022
no response from IDFC 2 months gone.
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