[Resolved] IDFC Bank — non dispensing of money by atm but account debited

RAJIV SETH

from Kolkata, West Bengal

Address:

Punjabi bagh extension, New Delhi, Delhi

On 1.9.19 i went to withdraw cash from idfc first bank atm (Atm id in201260) at punjabi bagh extension. I tried 3 times for rs. 9000, 5000 and 2500 at 17.22, 17.23 and 17.25 respectively but no cash was dispensed with the remarks unable to process. Guard told me this occurred because i didn't take out my atm card when the warning for cash dispensing was given. Transaction was tried from pnb bo jwala heri account no [protected] through card number [protected]. I haven't received refund till 4.9.19. Please process.

Was this information helpful?

No (0)

Yes (0)

Aug 6, 2021

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 05, 2019

IDFC Bank Customer Care's response Dear Sir,

Thank you for writing to us. This is with reference to your concern addressed to the Consumer Board regarding cash. We are concerned about your query. We would request you to write to us at [protected]@idfcfirstbank.com along with your contact details to assist you further. We look forward to your support and co-operation in the interim. Assuring you best of our services. Now get up to 7% p.a. interest with a minimum assured 6% p.a. with IDFC FIRST Savings account. Click here to open an account now.

Warm regards,
Team IDFC First Bank
www.idfcfirstbank.com