[Resolved]  IDFC Bank — non payment of interest on idfc long term infrastructure bond[protected] tranche-1

Address:Mumbai City, Maharashtra, 400051
Website:www.idfc.com

Dear sir,
I had invested rs.20000 to purchase 4 nos. Idfc long term infrastructure bond[protected] tranche 1 vide application no.18854301. My folio no. Is idd0038423. I checked up my bank accounts and found that the interest of rs.1800/- has been creditted online in the year dec-2013, dec-2014, dec-2015 and dec-2016.
I have not found any credit of interesrt amount of rs.1800/- in the year dec - 2012.
While speaking to customer care for the same, i was informed that physical warrant for interest amount was sent to me in dec-2012, which i have not received as per records available with me.
I have been strongly following up the matter with idfc since february -2017. I had submitted all docs like indemnity bond, bank account details etc. As asked by idfc for issuing duplicate payment warrant, but so far nothing has been done in last 6 months.
Pls. Look into the matter and arrange for payment of rs.1800/-+rs.1620 (Interest charges for last 5 years @18%) at the earliest.
Was this information helpful?
No (0)
Yes (0)
Aug 12, 2021
Complaint marked as Resolved 
IDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 22, 2017
IDFC Bank Customer Care's response
Hi Nitin,

We have forwarded your details to the team and will get back to you with an update.

Regards,
IDFC Team
Verified Support
Sep 27, 2017
IDFC Bank Customer Care's response
Hi Nitin,

We believe that our team contacted you and addressed your concern. Kindly let us know in case you need any further assistance.

Regards,
IDFC Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    1211
    Pending
    0
    Resolved
    417
    IDFC Bank Address
    8th Floor, Building No. 1, Mindspace, Gigaplex, Plot No. IT. 5, MIDC Knowledge Park, Airoli West, Thane, Maharashtra, India - 400708
    View all IDFC Bank contact information