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IDFC Bank — not received vehicle papers [two wheeler]

My loan account no. 14107639

It's almost 2.5+ yrs now but till the date i've not received vehicle paper
(The papers i got are the duplicates, registered on someone else's name) paid all the emis on time, did continuous follow up also but no result, the shop from where i bought the motor is closed now.

Therefore request you to help me in this

Thanks & regards,
Sujeet tiwari
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IDFC Bank customer support has been notified about the posted complaint.
Sep 09, 2020
Updated by Sujeetengineer Please update me asap
Sep 10, 2020
Updated by Sujeetengineer Waiting...
Sep 21, 2020
Updated by Sujeetengineer Against which documents you have processed my loan ? pls send me soft copy for the same
Oct 05, 2020
Updated by Sujeetengineer Sent all the documents to Monika Joshi but no revert from her side ????
Oct 05, 2020
Updated by Sujeetengineer Now I want my refund as you guys are not doing anything in this
Oct 11, 2020
Updated by Sujeetengineer Still my problem not resolved very poor service
Oct 14, 2020
Updated by Sujeetengineer Still my problem not resolved very poor service
Oct 19, 2020
Updated by Sujeetengineer Please refund if you can't provide solution it's almost 3 years now
Oct 26, 2020
Updated by Sujeetengineer Hello what's the update ?
Nov 24, 2020
Updated by Sujeetengineer What's the update ?
Oct 13, 2022
Updated by Sujeetengineer what's the status ?
Oct 13, 2022
Updated by Sujeetengineer today m going to visit RBI branch
Complaint comments 
2 Comments

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Comments

Dear Sir,
We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com. Our customer service team will get in touch with you at the earliest.
Team IDFC FIRST Bank.
Reply
Sujeetengineer's [Complaint's author] reply, Sep 10, 2020
Already replied but no response
Sujeetengineer's [Complaint's author] reply, Sep 12, 2020
What's the update ?
Sujeetengineer's [Complaint's author] reply, Sep 21, 2020
Against which documents you have processed my loan ? pls send me soft copy for the same
Sujeetengineer's [Complaint's author] reply, Oct 5, 2020
Sent all the documents to Monika Joshi but no revert from her side ????
Sujeetengineer's [Complaint's author] reply, Oct 14, 2020
Refund my money
Sujeetengineer's [Complaint's author] reply, Nov 24, 2020
Refund my money
Still my problem not resolved very poor service
Reply
Sujeetengineer's [Complaint's author] reply, Oct 14, 2020
Refund my money
Sujeetengineer's [Complaint's author] reply, Oct 19, 2020
Please refund if you can't provide solution
Sujeetengineer's [Complaint's author] reply, Oct 26, 2020
please provide paper else refund

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