[Resolved]  IDFC Bank — personal loan closed but still emi's deducting from my account loan no. 20467953

Address:8-7-176, Flat No. 204, RR Towers,

Hi have paid full amount as per your advise incl pre closer charges on 11th feb 2020, post that two emi's have deducted from my account..!!
I have wrote to customer care many times and wrot to you pno and rno as well but no resolution on this, given below are few ticket numbers which are yet to close since very long time.
41447231, 41482295,[protected], and have not received some ticket numbers.

And reaching your customer care over your so called hot lines is myth i believe.

Pl do let me know if you take some ownership and close this issue or i think i need to take legal advise from my legal team.
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May 28, 2020
Complaint marked as Resolved 
IDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 02, 2020
IDFC Bank Customer Care's response
Dear Sir,
We regret the inconvenience caused to you. We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com Our team will get back to you with an update.
Team IDFC FIRST Bank.
Complaint comments 

Comments

How could you cut emi of this month because or during cobid-19 RBI bank declared that allow three month holiday

How could you cut emi from my bank account i will raised complaint of your bank to direct rbi bank
This is my mobile no.[protected] and loan no.mention in that picture

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