[Resolved] IDFC Bank — personal loan emi payment issue

Ramyaananth

from Mumbai, Maharashtra

Address:

3A/3 Shanthi avenue chitlapakkam, more super market, Chennai, Tamil Nadu, 600073

IDFC Bank Employee inform us that due amount will be deducted from salary account on 2nd of every month through ECS . i have also maintain balance in my salary account but still the EMI amount is not deducted from my salary account i have tried to reach them through phone call they ask to contact the customer care .

i not yet receive any call or mail regarding this issue from IDFC Bank .

i dont want to have any problem with my cibil score because of this issue .

and because my salary will credit on every month on or before 5th. finally advice us the procedure to change my EMI date on every month 5th is more helpful to avoid any cibil related issue .

Please check an do the needful.

Loan Account number : 24468789

Thanks & regards
Vadevambal.V

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May 28, 2020

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 09, 2019

IDFC Bank Customer Care's response Dear Sir,

This is with reference to your concerns regarding your loan account. We wish to inform that we are looking into the concerns raised by you and we would send the final response on your email id. Assuring you of our best services always.

Regards,
Team IDFC FIRST Bank.