IDFC Bank — pmay subsidy

Address:

600042

I have been following with the bank for pmay subsidy for 5 months now and still the issue is not resolved and I contacted the Nodal officer mr Rajeswaran who conveniently has ignored my mail even though it’s been a week since I mailed him.

Could I know what should be done to get revert/confirmation for my pmay subsidy . I have called customer care several times and they take a request and promise that there will be a revert form the bank but nothing turns up

The complaint number is #9606794 for home loan pmay subsidy