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IDFC Bank — Samsung microwave 28L EMI Not paying

Address:m.a 202 m block singapore ab road indore M.P
Website:FLIPKART

I recently tried to order samsung microwave 28L in flipkart but at the emi page after clicking confirm order it is saying " there was a technical error at your banks end" But i am getting the OTP of loan process.. Please help me what should i do. i am trying since days to buy it .. i would like to know the gmail id of idfc bank. or please help me here.. i am not AT ALL HAPPY with this ... also the gmail id of idfcbank is not working.. and customer complaints also not working.. plz give me perfect solution of this problem
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