[Resolved]  IDFC Bank — UPI transaction issue

Address:

bangalore

I have done a transaction of 8600 on 30th Nov to IDFC loan by using there own app, it was a upi transaction, but the amount dint reflect there even after a month, multiple request been raised meanwhile but nothing had happened, later on 26DEC 2020 i have asked them to roll back that amount into my account immediately, so they created a empowerment request according to them this should be resolved in 48 hours, i waited for 3-4 days more, but no progress, later i called there customer care they are just wasting my time and said me to wait for another 15 days this is there turn around time, even 15 days passed called them multiple times asked to speak to there seniors but they were not coming over call, finally as usual nothing had happened yet, amount stucked 2months back, request created 1 month back but nothing nothing had happed, waste bank, this is my humble request for all never ever consider this bank for account opening, now after this i think i know more of there employees then there manager hahhaha, may be this how there holding individuals amount and making interest on it. this to the owners or ceo you guys have to hire good developer for the better development of you applications.