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IDP IELTS Complaints & Reviews

www.ieltsidpindia.com
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Updated: May 3, 2024
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Bad 😕 It seems that IDP IELTS has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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IDP IELTS reviews & complaints page 11

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U
unique one1
Mar 9, 2022
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Address: Gurgaon india

I gave my ielts on 8 January 2022 .got result on 21 January.I wasn't satisfied with my results so I applied eor with passport no.U3599510 and on 14 February eor came out successfull.I have got credit notice but i haven't got refund .its been 22 days
IDP IELTS customer support has been notified about the posted complaint.
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    B
    Buffalo
    from Ernakulam, Kerala
    Mar 5, 2022
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    Address: Thekkinedath House, Parakkadavu Post, Poovathussery, Ernakul.am District, Kerala, India, 683579

    Dear Sir/Madam,

    I am George John and my Passport Number is T6877211. I applied for IELTS test which was scheduled on 25th January(Speaking) and 27th January 2022(Writing, Listening and Reading). I attended my speaking exam on 25th Jan but from the moment I returned from the examination center I got sick and tested positive with COVID 19. I called IDP and stayed home as I didn't want to walk in to the examination center and make others at risk. The person on the call from IDP asked me to stay home safe and promised to reschedule the test without an extra cost. Its been 37 days, now when i call they ask me to sent emails to ielts.[protected]@idp.com (Which they never respond!) or wait for an other "Two business days"!! Its been more than 30 Business days. IDP India has been acting irresponsibly in this issue. Please help me.
    Please find the attached documents relevant.
    Thank you
    George John
    IDP IELTS customer support has been notified about the posted complaint.
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      pallavirajeev8
      Mar 4, 2022
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      Paid for IELTS Academic Test, the amount of 14, 700 got deducted from my account. But IDP is showing Registration Error.
      It says, "Your payment approval request has been rejected by the Bank, Please contact your bank.
      Message: Error Occured at the time of booking."
      IDP IELTS customer support has been notified about the posted complaint.
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        S
        Sakshipatel
        Mar 4, 2022
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        Test results came out on 02/03/2022 and I can see an option to download eTRF. But when I try to download, it takes me to a Error 404 page. I have to submit the trf to a college in Canada from where I received conditional offer. Deadline to submit IELTS trf is 07/03/2022. I only have 4 days left.

        Kindly please help.
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          Sreebattula
          Mar 3, 2022
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          I had my IELTS test on Feb 12 and got my result on 25 Feb .till today I am unable to download E-TRF .Its urgent as we have deadlines to apply our colleges.please would u resolve it ASAP.
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            M
            MIDHUN S
            Mar 3, 2022
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            I have appeared for the IELTS Academic exam on 12 February 2022.My result was out on 25th February 2022 but it is a 404 error showing when I try to download my ETRF.It is very urgent for me beacuase I need to upload it asap for my admission .I have already mailed to idp with declaration form amd passport copy but they didn't provide that yet.
            IDP IELTS customer support has been notified about the posted complaint.
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              Eeshwari B.
              Mar 3, 2022
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              I received my IELTS indicative results on Friday, 25th February 2022. However till today, I'm not able to view my eTRF. This is causing delays for my immigration application. What sort of irresponsible behaviour is this? I contacted them on the customer care number as well as on email but there's no resolution till now!
              IDP IELTS customer support has been notified about the posted complaint.
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                S
                Shanthal
                from Kanjirappally, Kerala
                Mar 3, 2022
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                I, Kathleen Shanthal Josy haven't received TRF and cannot open eTRF
                due to error(404).The following are my test details:
                Candidate Name:Miss. Kathleen Shanthal Josy
                Test Date:12 Feb 2022
                Test Module:Academic
                Test City:Kanjirappally - Amal Jyothi College
                Venue:Amal Jyothi College of Engineering
                Venue Address:Amal Jyothi College of Engineering, PO Kanjirapally, Erumely Rd., Kanjirapally, Koovapally - 686518
                Timing 1:00 PM
                Please resolve these issues
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                  pranav_007
                  Mar 2, 2022
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                  I have applied to multiple universities and paid appropriate amount to send official reports to those universities. But, The official reports were not sent to the universities which affected the evaluation of my application.

                  My candidate id is: 020173

                  TRF : 21IA020173KHIP007A
                  I gave my IELTS on 17 Nov 2021
                  Centre: IA007
                  IDP IELTS customer support has been notified about the posted complaint.
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                    S
                    Stella Ramola
                    from Hyderabad, Andhra Pradesh
                    Mar 1, 2022
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                    Website: www.ieltsidpindia.com

                    I got my IELTS results 5 days back and I am still unable to download ETRF, it's getting 404 error.
                    IDP IELTS customer support has been notified about the posted complaint.
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                      S
                      Sidhant rana
                      Mar 1, 2022
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                      I am not able to download eTRF it shows error 404
                      please resolve this problem
                      IDP IELTS customer support has been notified about the posted complaint.
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                        D
                        deepinder20
                        Feb 28, 2022
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                        Not able to download E-TRF, customer care non responsive. Its already been 17 days since exams and E-TRF still not available.
                        IDP IELTS customer support has been notified about the posted complaint.
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                          P
                          Pallav Ratra
                          Feb 25, 2022
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                          Getting a 404 error when I click on view eTRF.
                          IDP IELTS customer support has been notified about the posted complaint.
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                            H
                            Hp10rcks
                            Feb 21, 2022
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                            Name - Hrithvik Patel

                            Passport number- N4473479

                            I had booked IELTS examination for date 20th February 2022. Due to medical reason, i had initiated my refund application with supporting documents.
                            On 4th February IDP IELTS approved my cancellation reason and stated that the amount will be credited within 12-15 working days.
                            I had received credit note on 17th February, 2022 but still i haven't received my refund.
                            Please look into this issue and refund ny amount as soon as possible.
                            IDP IELTS customer support has been notified about the posted complaint.
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                              Ikshita
                              Feb 19, 2022
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                              I took my exam on 20th January and result was declared on 3rd February but even after 15 days I am not able to download my trf as I have to apply for admission. Please respond to this as soon as possible.
                              IDP IELTS customer support has been notified about the posted complaint.
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                                Angelina1997
                                Feb 17, 2022
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                                I have given my ielts exam on 29th January 2022. I have got the results on 17th February 2022 but cannot access my eTRF. When I press view eTRF it is showing page is 404 error. I need the eTRF immediately to apply for visa.
                                IDP IELTS customer support has been notified about the posted complaint.
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                                  sushantda
                                  Feb 17, 2022
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                                  Address: GK 1 new delhi
                                  Website: www.ieltsidpindia.com

                                  I gave my IELTS exam on 20 Jan 2022 and my result came on 3 Feb 2022 but my TRF is not downloading since then. As, I need it for applying in college and for my visa process. I'm feeling very helpless because no one from IDP telling me what to do. Please help as I'm in trouble right now. I don't what to do now.
                                  My passport number:- U7986575
                                  IDP IELTS customer support has been notified about the posted complaint.
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                                    Mohammed_jabri
                                    from Hyderabad, Telangana
                                    Feb 16, 2022
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                                    Address: 3-5-786/3 king koti Sher gate,

                                    I have booked a slot with a successful payment through Paytm and the bank reference Id is[protected] and order Id is[protected]. Still I have not received any confirmation mail. I have not received any refund also.
                                    IDP IELTS customer support has been notified about the posted complaint.
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                                      H
                                      himanshubhati
                                      from New Delhi, Delhi
                                      Feb 16, 2022
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                                      Address: australia and indiaa
                                      Website: www.ieltsidpindia.com

                                      I gave my exam on 29 jan 2022 and got my result on 13 feb 2022 but till than It's been 4 days and my TRF is not downloading. My email is [protected]@gmail.com from which I booked my IELTS, please help me out because i have to apply for colleges and for my visa process. My passport number U8395706.
                                      IDP IELTS customer support has been notified about the posted complaint.
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                                        sachin_sharma11
                                        from Pune, Maharashtra
                                        Feb 14, 2022
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                                        Hi Team,

                                        My exam is scheduled on 17th February 2022. My passport number is M5751157.

                                        Due to some urgent visa work, I had to send my passport for a minor correction.

                                        Due to which I will not be able to attend the scheduled(change in passport).

                                        I raised a request with IDP for accepting the cancellation request and initiate the refund. They have a criteria that if passport is updated, cancellation request will be considered and full amount will be refunded.

                                        I have dropped a mail to them three times but no one responds.

                                        Request you to please help me in getting the refund. It is a huge amount for me.
                                        IDP IELTS customer support has been notified about the posted complaint.
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