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IDP IELTS Complaints & Reviews

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Updated: May 3, 2024
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IDP IELTS reviews & complaints page 12

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S
Sachin Chhasiya
Feb 4, 2022
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I have booked my IELTS exam date of 12 march by making payment through google pay. But i didn't receive confirmation letter from idp. My name is sachin vijaykumar chhasiya. Please kindly check details and let me know
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    Devashish Bhardwaj
    Feb 3, 2022
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    I have regisered for an exam by making a payment of Rs. 14, 700 for the 21st of February but did not recieve any kind of confirmation from your end. Please help me out here
    IDP IELTS customer support has been notified about the posted complaint.
    Same happened with me
    Devashish Bhardwaj's [Complaint's author] reply, Feb 4, 2022
    Any response from them?
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      Priyanshi Vyas
      Feb 3, 2022
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      I have registered for IELTS and even amount is also deducted from my account but I didn't received any mail or information about the test. After payment error is shown on my screen.
      IDP IELTS customer support has been notified about the posted complaint.
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        K.P. BHARATH
        Feb 2, 2022
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        What you guys have done is completely unfair. I must have received my etrf after 2-3 working days of publishing of results. I got my result on 29th and Jan and it's 2nd February today and I still haven't received my E-TRF and today is the last date to apply for the university I was interested in. Because of your negligence I lost my chance to apply in the first cycle and now I have to wait another 3 months for the second cycle and because of your organization I lost my 5 months of time all this just because of your negligence. You guys don't even respond to mails and calls from students who took the exam. This is totally unfair and very worst behaviour from your side. I will not leave this here and I'll take this issue to the view of higher officials.
        IDP IELTS customer support has been notified about the posted complaint.
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          A
          Aaromal Binu
          Feb 2, 2022
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          Website: www.ieltsidpindia.com

          Name: Aaromal binukumar

          Its been 16 days since i gave my ielts academic exam i still haven't received my eTRF. I was stated that the results will be published 13 days after the exam, then i got a message stating that i will be getting my results on the 1st of February On 27th January its the 2nd of February now i still haven't gotten my eTRF. I am in URGENT need for it to apply for my visa. Please see to it that it is published as soon as possible.

          Attaching the message below

          Dear AAROMAL xxxxxxx,

          Due to the recent state government guidelines, there will be a slight delay in the release of your IELTS Paper based exam results dated 15 January 2022. Your result will be available by 01 February 2022.

          We regret the inconvenience caused and thank you for your co-operation.

          Regards,
          Team -IDP EDUCATION INDIA PRIVATE LIMITED
          Feb 5, 2022
          Complaint marked as Resolved 
          IDP IELTS customer support has been notified about the posted complaint.
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            jatinder75
            Feb 1, 2022
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            Hii. my name is jatinderpal singh.and i took my ielts exam on 15 january 2022 .my result was declared on 29th january but till now i donot receive my ielts etrf .an error is showing in the etrf option..could you please tell me how much time it will take...because it is very necessary for me to apply to colleges for offer letter..
            IDP IELTS customer support has been notified about the posted complaint.
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              Garapati Karthik
              Feb 1, 2022
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              I couldn't download my etrf from the website. It's showing 404 error
              IDP IELTS customer support has been notified about the posted complaint.
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                D
                Deepak Chauhan 012
                from Ambala, Haryana
                Feb 1, 2022
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                Education

                I have registered my exam for 31st January 2022 by paying online on 3rd March2022 but i didnt received any mail confirmation nor registration to email. But instead received only sms stating the date of exam.
                I tried contacting customer care but couldnt reach out to them. So that how i ended up here complaining about the service.
                Hoping that this issue will resolve soon. Any info required kindly reach out to me....
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                J
                Jade Alphonso
                Jan 31, 2022
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                Did not receive exam booking confirmation

                I did not receive any confirmation mail/message for the booking of exam on 12th march 2022. I have paid 14, 700 and this amount has been deducted from my bank account. Please help me out....
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                Venkata Anuhya Kavalakuntla
                Jan 30, 2022
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                I have applied online for pen and paper based exam for 19th March 2022 with amount of 14, 700 through net banking. The amount had been deducted but it shows the payment is kept on hold. And I even didn't receive any confirmation mail or sms.
                IDP IELTS customer support has been notified about the posted complaint.
                Did you get the refund?
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                  A
                  Aryakiran
                  Jan 28, 2022
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                  Website: www.ieltsidpindia.com

                  My test was on 27th november2021. I got EOR result on 14th January 2022. My writing score changed from 5.5 to 6. I received credit notice but I didn't get refund.
                  My passport no isV2815667
                  IDP IELTS customer support has been notified about the posted complaint.
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                    Harmandeep Panesar
                    Jan 28, 2022
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                    Address: India

                    I did nit received confirmation mail and message for booking of exam for 12th march 2022. I have paid 14, 850 and this amount has been deducted from my bank account. Kindly help me out.
                    IDP IELTS customer support has been notified about the posted complaint.
                    Did you get the refund or any information regarding the slot booking
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                      Nishith Thakkar
                      Jan 28, 2022
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                      I took Ielts test on 4th December and on 17th December I received my result via text message and today is 28th January still I am not able to open my final result i.e. ETRF, now what should I do, I have mailed them, tried to contact them via toll free number still no response and now I have to apply for masters in 3 days. They ensured the results will be available in 13 days, today its marked 45 days still I am not able to open my ETRF, please help
                      IDP IELTS customer support has been notified about the posted complaint.
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                        unique one1
                        Jan 27, 2022
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                        I got my results out on 21 January, I wasn't satisfied with my results.So I applied for EOR on 25 January, but I didn't get any confirmation about this. The transaction has been done and when I contacted idp they said its not completed yet .My passport no. U3599510. Please refund me as soon as possible. So I can apply for eor again .
                        IDP IELTS customer support has been notified about the posted complaint.
                        I called idp and they told me that I will get refund back and I should apply for eor again. I applied for eor again and same thing happened I didn't get any confirmation from their side .So I paid for eor twice and paid about 22, 250 rupees in total .But, no response yet. Please help me
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                          S
                          shreya147
                          Jan 27, 2022
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                          My request to report scores to universities on January 10th is not processed until now after 17 days. I called to customer service and the agent assured me that it would be done by 25th January. But nothing was done so I called the customer service today and the agent who answered the call was so rude that he cut my call while I was still speaking. He blamed me as if I was lying about the previous call and giving false information. He did not resolve my query and moreover rashly ended the call. Please check the call recordings on 27th January at 12.41pm for the proof. I don't know his name as he didn't give me a chance to ask and honestly I didn't expect that the call would end in this way. I request you to look into this issue and take necessary action. I would also be pleased if you process the request to report scores soon.
                          Details:
                          Passport Number Z4586338
                          Candidate Name Shreya Chandana Manda
                          Test Date 20 Nov 2021
                          IDP IELTS customer support has been notified about the posted complaint.
                          absolutely their behaviour is extremely rude, they don't consider the applicants as human, even me when i call their toll free number a guy was there on the other side he acted very rudely with me felt like complaining to his senior authorities and then teach him a proper lesson. Idk why they do this often
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                            Shreyaan Godara
                            Jan 27, 2022
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                            Good Evening,
                            It's been 22 days of applied EOR in speaking on my computer delivered ielts test and I still waiting for my result. As IDP mentions we declared our result 2-21 days. I also tried many times to contact them on their customer no.[protected], but i didn't get any response. Here point to be noted, i need my result earlier as possible, since many of great universities deadlines for applying has already gone so far. In general may be it's not in the list of big concerns but at these moment, my future seems in the dark.
                            Hope you would understand my concern.
                            Thank you
                            Sincerely,
                            Vikram godara
                            Passport no. U8017644
                            IDP IELTS customer support has been notified about the posted complaint.
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                              Shreyaan Godara
                              Jan 27, 2022
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                              Address: Global Gateway Towers, Tower-B, 5th Floor, Sikanderpur Ghosi, Sector-26, M.G. Road, Gurugram -122002 Haryana, India
                              Website: www.ieltsidpindia.com

                              Good Evening,
                              It's been 22 days of applied EOR in speaking on my computer delivered ielts test and I still waiting for my result. As IDP mentions we declared our result 2-21 days. I also tried many times to contact them on their customer no.[protected], but i didn't get any response. Here point to be noted, i need my result earlier as possible, since many of great universities deadlines for applying has already gone so far. In general may be it's not in the list of big concerns but at these moment, my future seems in the dark.
                              Hope you would understand my concern.
                              Thank you
                              Sincerely,
                              Vikram godara
                              Passport no. U8017644
                              IDP IELTS customer support has been notified about the posted complaint.
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                                S
                                Swesusan
                                Jan 26, 2022
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                                Website: ieltsidpindia.com

                                I paid the fees for idp ielts pen paper based test on 26/1/2022 at 12:21 am.It showed processing for sometime but an error 404 occurred. I didn't receive any confirmation mail, but amount was deducted from my account. Please solve this issue ASAP and initiate refund at the earliest.
                                IDP IELTS customer support has been notified about the posted complaint.
                                Did you receive refund
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                                  Rc patel
                                  from Ahmedabad, Gujarat
                                  Jan 25, 2022
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                                  My IELTS test was on 8th january 2022 and I got result on 21st of January 2022 .. still there is an error on website about etrf and I'm not able to download it . I've send mail to them but still my issue is unresolved.
                                  IDP IELTS customer support has been notified about the posted complaint.
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                                    Vigitha Siju
                                    Jan 24, 2022
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                                    I wrote my exam on 8/1/2022. I got my results but I am not able to download my eTRF results, it is showing 404 error
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