IDP IELTS Complaints & Reviews

Firstly, according to the schedule we were supposed to be at the centre at least 20minutes sooner, but even after 40minutes, I was waiting there while the authorities were preparing computers for the video call. When the exam started, the examiner's attitude was not appropriate and she seemed to be angry (which I am assuming might be due to the delay). In the first part, I asked her to repeat a question, though the question was repeated, she did not let me answer it and immediately interrupted me for the next question. Moreover, during the exam, she warned me several times not to touch a pencil or paper, while there were nothing near me. Finally, in part 3 when I expressed my idea about the topic she judged my opinions just after the answers and in that way it was really hard to concentrate.

I gave an Ielts test on the 2nd and 3rd of February and the day I am writing this, its 14th of February and I have neither received my Iltes result on the official website nor TRF have been delivered to me in hard copy.

I need you to look into this as ill be needing my Ielts result very shortly.
The inconvenience is great though

My name is Lakshya Kunwar Singh Naagar
My candidate id is -036943
My passport number is -V6205256

My test was on 11th December. I got EOR result on 16th January. My writing score changed from 5.5 to 6 and overall score changed from 5.5 to 6.0. I received credit notice but I didn't get refund back till date.
My passport no is U7568936

Hi
I’m waiting for refund from more that 9 months for the exam which I canceled.I called to customer service they are saying your request is under process .I need contact information of the person who is obligated for refund requests.Every time I call get the same answer that we will call you back but they never call me back or either they said we can’t do anything.

My speaking exam had been conducted on date 12 January 2022 at 12.20PM at Hotel clarion inn Amps Arjan complex, Patiala but when I reached for speaking venue location then idp team told me speaking test got cancelled. They told me you will receive new speaking venue details with in one hour or till the evening but I don’t receive still any mail. Afterthat, I received mail my whole exam will be conducted again but whenever I sent response against this mail I don’t receive any response.

Please resolve mentioned query asap so I can plan further accordingly.

Dear Sir/Mrs.,
Hi!
My name is Ali Nikitabar. I’m 23, and I study Industrial engineering in Tehran.
I took an academic IELTS test in Tehran on January 20th, 2022, (Passport no. K[protected] the results of which (listed below) I got on February 5th; and I am writing to express my deep dissatisfaction.
Firstly, I have a speaking disability: I stutter when I speak. As I was signing up for the speaking test, I noticed an option to obtain some extra time, which I was happy about, since I could use it. When I chose that option, all the venues for the speaking test vanished, so I proceeded with the normal sign-up process, and then called the IELTS center in Tehran two days prior to the speaking test. They told me when I got to the venue that I needed to let them know that I had a speaking disability, so on the day of the speaking test I went there and I let them know. The clerk asked me, and I quote, "do you have a medical certificate?” to which I answered that the support center hadn't told me that I needed one. She then told me she would let the interviewer know that I had this problem.
Before I was about to enter the room for my test the clerk walked in the room and told the interviewer I had a speaking disability. He asked her for my medical certificate, to which she replied, “He wasn’t told that he needed one”, so I walked in, and every time I was asked something, after I had talked for about 20 words, the interviewer would cut me off and ask the next question.
I am under the impression that I couldn’t express my knowledge of English because I did not have enough time to speak, and that the interviewer did not believe that I truly had a disability, and he did not give me any extra time. The interviewer apparently had no training for this situation or he chose to ignore my disability and the conditions of conversing with a stutter. My low speaking score partly is due to the interviewer’s behavior which amplified my stuttering.
As you can see, I received a score of 8 on the reading and listening sections, and I am quite confident in my ability to speak, as I have been an English speaker since childhood. I am certain that the poor score I received on the speaking section was due to my stutter.
I am deeply dissatisfied with this examiner's lack of familiarity with stutterers and their condition, and I hope that you can help me by scheduling a speaking test with a trained professional who understands my ailment.
Thank you for your time. I am eagerly awaiting your response.
Best regards,
Ali Nikitabar
Tehran,

I have booked my test on feb 3 2022 that is on thursday evening. I have completed all the process of booking the test and money has been deducted from my bank where i have been paid through phone pe but i did not received any acknowledgement or confirmation mail and money has not been refunded and slot for the exam has not booked. I request to take the action as soon as possible and refund my money.

I have given my exam on 15th January 2022, result is been declared on 28 th January 2022, it's been around 10 days still the TRF is unavailable, contacting their customer support daily, only gives fake assurance that it would be generated by evening, no concrete resolution been shared. Worst customer service earlier British council the conducting examination body used send the TRF by post, what point of spending so much money on exam and not not getting the service. No accountability at all. WORST EXPERIENCE WITH IDP

I requested for sending IELTS physical score to an university on Jan 27th 2022.During the process of filling information for requesting the score report, it was mentioned that no tracking reference will be provided to ordinary post.I requested for a courier and not ordinary post, however I was not provided with any tracking reference until now.When I called the customer care number, an executive told me that no tracking reference will be provided to courier service also.This information is contrary to what was mentioned in the IDP IELTS India website.Also, for most of the time, the customer care number [protected] will not be connected.The customer executive was also rude in giving information.I would appreciate if my request of sending scores is processed as quickly as possible.
Passport Number - K4144337
Name - Ramya Krishna Mangamuri

I booked my IELTS slot and filled all required information and I've processed payment through UPI.My amount got deducted but my slot has been not confirmed and I didn't get any acknowledgement mail later.No one are responding regarding this is issue.The amount that got deducted is 14700/- and it's not small amount.Please try to resolve this issue and refund my money that got deducted.

On 3rd February 2022 at 11:10pm I registered for Ielts exam.After the payment i dint receive any confirmation mail yet but money got debited.I request my refund back

I have registered for the IELTS for the passport # T0731560.

Due to my personal circumstances I could not attend the test.

Could you please help me with a refund for the test I have registered for?

Else could you please help me reschedule the test for the upcoming months for Chennai region.

Please help me.

Hi team,

I tried to register for IELTS through IDP on 4th feb 2022 11AM IST. My money got debited but didn't get any acknowledgment mail. Please help me on the same.

I have given exam 4 times and got exact same bands everytime
Idp is just playing with students and their families.
Your company has became a business
I got 5.5 in speaking and previously i have 7 bands in speaking module
Your examiners are rude
They don’t give much attention to the student
My examiner was rude and speaking really slowly that i can hardly hear him.
Giving unfair result is just not good.
Its just a money making business and playing with peoples future

I have booked my IELTS exam date of 12 march by making payment through google pay. But i didn't receive confirmation letter from idp. My name is sachin vijaykumar chhasiya. Please kindly check details and let me know

I have regisered for an exam by making a payment of Rs. 14, 700 for the 21st of February but did not recieve any kind of confirmation from your end. Please help me out here

I have registered for IELTS and even amount is also deducted from my account but I didn't received any mail or information about the test. After payment error is shown on my screen.

What you guys have done is completely unfair. I must have received my etrf after 2-3 working days of publishing of results. I got my result on 29th and Jan and it's 2nd February today and I still haven't received my E-TRF and today is the last date to apply for the university I was interested in. Because of your negligence I lost my chance to apply in the first cycle and now I have to wait another 3 months for the second cycle and because of your organization I lost my 5 months of time all this just because of your negligence. You guys don't even respond to mails and calls from students who took the exam. This is totally unfair and very worst behaviour from your side. I will not leave this here and I'll take this issue to the view of higher officials.

Name: Aaromal binukumar

Its been 16 days since i gave my ielts academic exam i still haven't received my eTRF. I was stated that the results will be published 13 days after the exam, then i got a message stating that i will be getting my results on the 1st of February On 27th January its the 2nd of February now i still haven't gotten my eTRF. I am in URGENT need for it to apply for my visa. Please see to it that it is published as soon as possible.

Attaching the message below

Dear AAROMAL xxxxxxx,

Due to the recent state government guidelines, there will be a slight delay in the release of your IELTS Paper based exam results dated 15 January 2022. Your result will be available by 01 February 2022.

We regret the inconvenience caused and thank you for your co-operation.

Regards,
Team -IDP EDUCATION INDIA PRIVATE LIMITED

Hii. my name is jatinderpal singh.and i took my ielts exam on 15 january 2022 .my result was declared on 29th january but till now i donot receive my ielts etrf .an error is showing in the etrf option..could you please tell me how much time it will take...because it is very necessary for me to apply to colleges for offer letter..