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IDP IELTS Complaints & Reviews

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Updated: May 3, 2024
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IDP IELTS reviews & complaints page 14

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S
sameeksha_k
Jan 13, 2022
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Hi, I was trying to book a computer-based IELTS slot for[protected]. I did the payment via credit card. The money has been debited but I didn't any sort of confirmation from IDP neither by email or via mobile number. I've tried to call the toll-free number but no one is picking it up and also emailed them but didn't get any response. Kindly do the needful.
I've attached the screenshot for reference.
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    B
    Bhattarai
    Jan 11, 2022
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    TRF for ielts

    It is with regret that I would like to inform to your good office on the following.
    I had my ielts exams on 18th of December 2021 at Guwahati in India and have received my provisional test results as well. However, I am unable to access my TRF for which I have been mailing to IDP but couldn't get their response. I was once asked to resubmit my passport and I have done it 3 times by now. I am still unable to get my TRF which actually...
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    VASUDEV SURYA
    Jan 11, 2022
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    Address: Sector-44,Gurgaon District,: haryana

    I am very much concerned into why I was asked again to submit my EOR. I have all the proofs and conversation I received from IDP. This is unfair as I cannot let go of my money I already paid on 9th December. Therefore I demand immediate action. if you can submit my new score change or the outcome I previously applied for. And i have e-mail from idp that saying they uploaded my EOR outcome on my student login section, i went there and there is no EOR outcome.

    Kindly let me know this at your earliest convenience.

    Kind regards
    Vasudev Surya
    IDP IELTS customer support has been notified about the posted complaint.
    From Rajkot district
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      R
      RadhikaP263
      from Nashik, Maharashtra
      Jan 10, 2022
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      Address: Surat 209-210, International Business Center, Dumas Road, Piplod, Surat, Gujarat, India - 395007

      I have sent my ATRF scores on 16th December to the University of Maryland College Park through the IDP India Portal. It is now 26 days since I have sent the scores, still, my University hasn't received my scores. I tried contacting the toll-free number and also mailed IDP INDIA. They just keep on saying that scores will be sent in 3-4 days. My scholarship deadline has already passed. Now my application is also not yet processed just because they haven't received my IELTS scores. Please I am begging you to guide me regarding this situation, otherwise, I will waste one year if I do not get Admit letter in the prescribed time. In their Receipt, they have mentioned that they will send the score in 7-10 days.
      +6 photos
      IDP IELTS customer support has been notified about the posted complaint.
      Has the issue been resolved by IELTS? because I am facing the same problem.
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        S
        Sahibdeep
        from Delhi, Delhi
        Jan 10, 2022
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        My writing test was superb and used plethora of vocabulary, but received only 6.5 bands. Even my friends whose writing is below par also received 6.5
        I made payment for re-evaluation and my band didn't get increased.
        This is absolutely money lynching scheme.
        Didn't get my result in first 22 days after payment. When i called them, they just shared an email that bands didn't get increased and confiscated my money.

        I want return of my hard earned money that you didn't bother to check my writing even after payment.
        IDP IELTS customer support has been notified about the posted complaint.
        Evaluation system should be transparent. It's completely fine if foreign evaluators are evaluating our tests but it's unfair if there are some gaps with Indian evaluators.
        @idp IELTS it's time for you to revisit your evaluation system and help millions of genuine candidates.
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          J
          Jeetsandhu11
          from Moga, Punjab
          Jan 10, 2022
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          Address: Gurgaon

          My passport R2597357 First of all idp is under suspicion .because when i have already my result which was sent me by text message that you got 7 band on 18/12/2021 near about 12:30 that means i have meet with my requirement of bands in Ielts for further filling for abroad then after 4days i got mail that your result is withheld on 21/12/2021. Could idp explain me that you have contracted with candidates life because it’s not a little thing it’s ruined my life I have already given more than 18 Ielts test from IDP i do not have much money to give idp just for your foolish inquiry and give another test
          IDP IELTS customer support has been notified about the posted complaint.
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            V
            veerabhadrayya
            Jan 9, 2022
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            Address: bangalore

            I have register for ielts exam on date 29th of jan 2022 for bangalore region and i have made payment on jan 3rd of this month via google pay by paying 14700rs but after making the payment i got an error and money got deducted and no confirmation from idp as well and please try to resolve as my test on 29th on jan
            please find details as well
            name-BALEGATTIMATT VEERABHADRAYYA
            [protected]@gmail.com
            IDP IELTS customer support has been notified about the posted complaint.
            Did you receive the refund. I am also facing the same situation
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              S
              Sandhu_jatin04
              from Jalandhar, Punjab
              Jan 8, 2022
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              Address: Punjab

              My name is Jatin sandhu. My passport number is T4884319.
              I pre book my exam at 1st week of December. After that i book my exam at 30 December from IDP office at 5 february 2022. And i have recipt of booking for 5 February 2022 exam. And i paid my fees from HDFC bank and i have that recipt also. They booked my paper of 8 January without my consent. Before a day i got venue for 8 January paper. Which i never booked. And when i complaint at IDP office they force me to attempt 8 January paper. Because of there mistake they filled that paper. So i request to you that, give me my date, which i was filled and for which i gave fees.
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                M
                Manav Plays
                Jan 8, 2022
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                Website: www.ieltsidpindia.com

                Candidate Name: Ms. Kirandeep Kaur
                Passport Number: S9310882
                Exam Date: 13-NOV-2021

                EOR Payment Date: 02-DEC-2021
                Payment Ref No: 294219
                Invoice Number: E/12-22HR0000427

                Succesful Band Change from 5.0 to 5.5 in speaking
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                  K
                  Keny Sunny
                  Jan 8, 2022
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                  Unfair results given in last date of 18yh examination.The whole students got bad result however we have good examination and high expectations in result.atlast we received a bad result which is unfair result and unethical.You guys are cheating with our money my bad invested for me around around 50000(tuition fee, written examination twice).Coimbatore is just like a unethical market giving ehitting mark.
                  IDP IELTS customer support has been notified about the posted complaint.
                  Jan 08, 2022
                  Updated by Keny Sunny
                  Unfair results in Coimbatore in 18th December examination
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                    nimmi.7690
                    Jan 7, 2022
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                    I had made a payment of 14700 INR on 4th Jan 2022 via Gpay (UPI).

                    The payment is successful but the IDP still shows that my test is unregistered.

                    When checked with my RM in the bank, it seems that the transaction is successful from both bank and the GPAY merchant. It is an issue with the receiving merchant.

                    Hence please check the issue at the earliest and refund the amount back as I have reschedule for my test again.

                    Many Thanks,

                    Regards
                    IDP IELTS customer support has been notified about the posted complaint.
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                      Harman Bedi
                      Jan 7, 2022
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                      Hello sir my name is badal singh sir today is my speaking test in regenta central noida dadri Nathu colony barnola Noida sec-46 and my writing, listining, nad reading test is in Raddison blue MBD hotel Noida Sec 18 on Tommorrow but sir they are not allowing me in for test i dont know y i have my covind vaccine report but they dont allow me in so pleasee tell me what i do i belong from a middle class family and this is my last option sir please resecdule my speaking reading writing listining date pleasee so i can go pleasee its very very thankful o[censored]
                      IDP IELTS customer support has been notified about the posted complaint.
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                        Vivek98
                        from Pune, Maharashtra
                        Jan 7, 2022
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                        This is with regards to the speaking test which was held on Friday, December the 17, 2021. I had provided a clinical certificate for my speech impediment (Stammering) as requested before the test and I was assured that it will be taken into consideration. However the marks don't reflect the same.
                        I took this test for confirmation that one can stammer but still be an eloquent speaker as I'm not taking this test for any academic or immigration purposes. For me out of the four tests, the marks for just the Speaking test mattered and the speaking test which I gave was top drawer. I was pretty confident that I would secure at least 8 or a 9 but when I got the result I was really appalled by it.
                        You see, my English is really very good by Indian standards and I just appeared for the test for re-confirming the same but on the hindsight the score which is given to me states a totally different story altogether. Which further begs the question that was my speech impediment taken into consideration as the lexical resources and sentence construction during the entire conversation was top notch. And I was coherent enough to put my points across except for blocking and repetitions which I couldn't help because of my stutter/stammer.
                        IDP IELTS customer support has been notified about the posted complaint.
                        Jan 07, 2022
                        Updated by Vivek98
                        For EOR the amount is Rs.11, 025. This is a money lynching scam. I just want the speaking part to be re-evaluated as i'm pretty sure that the marking has not been done correctly. And I'm not sure how ethically correct the marking will be done as the success rate of EOR is very less as I see in the forums. I'm not someone so needs this for academic purpose or immigration purpose, it's just for self-evaluation just to prove to the world that people with speech disabilities can be an effective speaker despite of speaking challenges they face in their everyday life especially for diversity and inclusion. But it looks like they're just seeing a business opportunity in this.
                        Jan 07, 2022
                        Updated by Vivek98
                        Uploading TRF

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                          Ime Meru
                          Jan 7, 2022
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                          I applied in University through IDP. But the Consultant who is managing my profile is worst. She is behaving nonsense. She never listens to what I say and misbehaves with me and my family. I asked to change my Agent but IDP Ahmedabad is making excuses to do so. I want to change my agent.
                          IDP IELTS customer support has been notified about the posted complaint.
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                            S
                            Sandeep1021
                            Jan 6, 2022
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                            Address: Bangalore

                            I have my IELTS exam L/W/R on 8th January 2022, Due to the increasing covid cases there is a lockdown in Bangalore from Friday 7th Jan night 10 PM till Monday 10th Jan 5:00 AM
                            What if I am caught by the police officials and they deny permission or they file a case against me for not obeying the Covid rules.
                            I questioned this to the customer care executives and they are in their own world where they respond so lethargic saying you will get an information and we are not aware of any lockdown, are they taking this Pandemic so lightly? atleast they have to be on their toes to give an update or to escalate the issue.
                            IDP IELTS customer support has been notified about the posted complaint.
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                              A
                              arunbiju969
                              Jan 6, 2022
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                              Did my tests on 30th and 31st DEC 2021, results came in yesterday but can't download e-TRF.
                              IDP IELTS customer support has been notified about the posted complaint.
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                                On 3rd January 2022, I tried to register for the IELTS exam on 12 February. Eventually I paid the mentioned amount via credit card. However the registration fee (14, 850/-) got deducted immediately yet it has been more than 48hrs and I have not received any confirmation mail from the concerned authority nor any information about the booking of the exam.

                                Kindly look into the matter at its earliest as I am running in a tight...
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                                jasneet2001
                                from Delhi, Delhi
                                Jan 5, 2022
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                                Did not receive confirmation email

                                On 5 january I booked a computer delivered test at nehru placer egus test centre. the payment got completed but after the payment portal I got redirected to the website with a message that said that the payment was rejected by the bank although bank confirmed that the amount has been deducted.
                                haven't received any mail or message regarding confirmation. willing to give additional personal information so please resolve it asap. either...
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                                Anuja Karavdra
                                from Junagadh, Gujarat
                                Jan 5, 2022
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                                Resolved

                                My test was on 20th november. I got EOR result on 18th december. My writing score changed from 5.5 to 6. I received credit notice but I didn't get refund.
                                My passport no is U6670845
                                Jan 8, 2022
                                Complaint marked as Resolved 
                                In two days I got my refund.
                                IDP IELTS customer support has been notified about the posted complaint.
                                My test was on 23 October. After getting my EOR result, my writing score changed from 6 to 6.5. I received credit notice but I didn't get refund.
                                My passport no is U9326306
                                👍
                                I have complained for the same. It has been more than one month i am waiting for the refund of ielts remark from IDP Riyadh, Saudi Arabia and hope the complaint message on this site would help me to resolve it.
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                                  khushmanmeet sidhu
                                  Jan 5, 2022
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                                  Address: 9486 120 st Unit 101-102 Surrey BC V3V4B9

                                  Hey. My name is Khushmanmeet Kaur Sidhu and I booked my exam last month for 18 dec 2021. Unfortunately, i was not allowed to sit in the exam with a reply that my passport doesn’t looks real like my photo id and even a response that idp emailed me for the submission of passport. I called a hurded of times regarding this but there was no response. One day, when finally customer care took my phone and when I asked her regarding my exam, she said you can’t sit tomorrow in the exam as the passport doesn’t show your photo though u have submitted. When I asked for the refund or give me any date, I was replied that refund is not possible. Sir/Madam, I really want to know what’s this because otherwise idp used to call, before also i gave my ielts academic exam and idp called me for my speaking and writing test date and my experience was too good. But this time, it’s really difficult for me to lose my exam as well as 300 bucks which seems a big amount. Please assist me another date or try to do refund. Being a student, i can’t afford to lose 300 bucks. Please give me a direction.
                                  IDP IELTS customer support has been notified about the posted complaint.
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