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IDP IELTS Complaints & Reviews

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Last updated May 3, 2024
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IDP IELTS reviews & complaints page 19

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Hi,

I have registered myself for IELTS exam for the available slot of 11 Nov 2021 on 7 Oct 2021. The amount of 14850 has been deducted from my account but test is not booked. No confirmation and acknowledgement been given.
Tried to reach customer care, however no response.
Please look into it, because it is very depressing for the candidate to go through all this...
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Thami Zhisai
Oct 7, 2021
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I m complaining about booking confirmation issue.

Today eve I booked ielts exam on 30th October and ₹14, 850 debited from my bank account.But I haven't received any mail or message from IDP about Booking confirmation.I don't have extra amount to book slot again so I need a proper solution and I want my refund amount. If you not send refund amount in this week, I will definitely miss October slot. So please understand my situation and help me....
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AnandPram
Oct 7, 2021
Oct 7, 2021
This thread was updated on Oct 7, 2021
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Cancelled but No refund yet after 2 months

Ticket#[protected]
Case Ref. No.: CS[protected]
Registration Reference number: A3-IN620-A-5830870 [British Council]

Its 2 months IDP and I am still chasing to get my refund amount of IELTS exam cancellation. It seems case transfer from British Council to IDP and I am the looser.

Please help!

Regards,
Ananda...
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I tried booking IELTS exam on Oct 1 2021. The first payment attempt did not get throguh so I attempted second payment. The money was deducted from my account both the times but test was not booked. It has been 4 days but there is no refund or any other information from IDP. I want to book my test for 6th November. If the seats get full before this issue is resolved then I expect IDP to let me give my test for free....
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KattaDivyaTeja
from Hyderabad, Telangana
Oct 4, 2021
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Money debited but slot is not confirmed

I tried registering for my Computer Delivered IELTS exams from IDP website on 21-sept-2021 and made an online payment of INR 14, 700 via BHIM UPI and the amount got deducted from my Bank Account but the IDP site says that the payment was rejected by my bank and that the registration could not be completed.

INR 14, 700 is a huge amount for me and I would like to get that back right away. This is not something to be expected...
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Muzammil Muthu
Oct 4, 2021
Nov 20, 2021
This thread was updated on Nov 20, 2021
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About my IElTS result

Hello, I'm MUZAMMIL K K, hope you are doing well.

This is to inform you that I took my Academic IELTS (through IDP) at West Delhi on 12 August 2021, PASSPORT NUMBER : T2628659. I waited the 13 day time period, the result did not come. I received an email stating that "your test scores for 12-Aug-21 have come under scrutiny and are being investigated. Your results are being withheld while this investigation is being conducted....
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shivaratnavarapu93
Oct 3, 2021
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Money has been deducted, but test is not booked

I was trying to book an IELTS test on the IDP website. I paid 14700 and it was debited from my account but the test was not booked. I tried calling the service number of IELTS but nobody responded. I want my money back. I request a refund.

Its been more than 10 days since i tried to book and money deducted from my account....
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Rampukar Adhikari
Oct 1, 2021
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Idpindia is not sending reset password to my gmail

Hi, i forgot my password for candidate login (RAM1009980), so i requested for 'forgot my password' from login page. It says mail has been sent to my registered email, but i didnt get any mail for multiple hours.
I did receive mail for my username, but for reset password, the mail never shows up. I need to sumbit my etrf to university, its blocking my application right now....
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stuti12
Sep 30, 2021
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Fees debited but test not booked

Website:www.ieltsidpindia.com

I was trying to book an IELTS test on the IDP website. I paid 14700 and it was debited from my account but the test was not booked. I tried calling the service number of IELTS but nobody responded. I want my money back. I request a refund....
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rimplesohi
from chandigarh, Punjab
Sep 29, 2021
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Candidate login issue

I have been unable to login my candidate account. also mailed on 27 sept 29 sept but no response received....
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Manu A Paul
Sep 29, 2021
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To reset username

I am not getting any email when pressing on forgot username/password on ielts candidate portal.
I need to download my test result report

Email: manu.[protected]@gmail.com
Ph: [protected]...
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Manu A Paul
Sep 29, 2021
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No emails received

On pressing forgot username/password, No link/ information received at my email to reset the login

My email: manu.[protected]@gmail.com
Phone: [protected]...
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Harpratap
from Delhi, Delhi
Sep 29, 2021
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Delaying result intentionally

Dear Concerned,
This is to bring to your information that I along with our batch had appeared for the IELTS Paper Based Exam at Jaipur (Rajasthan) on 24th June and 28th June 2021 for Reading, Listening, Writing and Speaking respectively. I/We had appeared via British Counsil.

Then it was communicated to us that our result is being withheld because of some scrutiny/investigation and will be declared on 1st Sept 2021br...
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Sarjan patel
Sep 28, 2021
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Didnt received mail after registration of ielts

I have registered for ielts on 6th november 2021 and after registration i received my registration code in a sms but dinidt got any mail or my login id password please help me out. My given name is sarjan kirtikumar .my surname is patel.my registered email id is:[protected]@gmail.com...
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I paid the fee for IELTS IDP paper pen based test on 27 September at around 12 a.m. I paid through Icici bank via paytm net banking.bank and payment gateway is saying that transaction was successful, but I still have not received any confirmation mail from IELTS IDP. I connected with IDP but they said there is no any details of exam schedule.kindly solve this issue as soon as possible as I’m desperate to book another slot and the slot might...
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Aishwarya varude
Sep 28, 2021
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I didnt get any mail of confirmation

Yesterday I have registered for IELTS exam and paid rs.14850 and I didn’t get any mail regarding confirmation of application while money is deducted from my account...
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Harpratap
from Delhi, Delhi
Sep 28, 2021
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Hiding Results

Dear Concerned,
This is to bring to your information that I along with our batch had appeared for the IELTS Paper Based Exam at Jaipur (Rajasthan) on 24th June and 28th June 2021 for Reading, Listening, Writing and Speaking respectively. I/We had appeared via British Counsil.

Then it was communicated to us that our result is being withheld because of some scrutiny/investigation and will be declared on 1st Sept 2021br...
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Harpdhillon
Sep 24, 2021
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Regarding payment

Address:Pearson IELTS, opposite power house khalara road, bhikiwind

Well today I have done payment regarding ielts test but I did receive any message from IDP even money is deducted from bank account kindly help me...
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Teja Garlapati
Sep 22, 2021
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Worst service ever

Address:Global Gateway towers,tower-B,5th Floor,Sikanderpur Ghosi,Sector 26, M.G.Road,Gurugram-122002,Haryana,India

I have taken my IELTS paper based test on 28th August .My results are released on 11th September. Till now today is 22nd September and I am unable to download my eTRF form. Everyday I keep calling their support team and they are very negligent in reply .Firstly during test registration I have uploaded all the needed documents. But when enquired about result they asked me to send documents again. I did it right away when they asked and sent...
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satiyjl8
from Pune, Maharashtra
Sep 20, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

IELTS Exam Amount deducted but confirmation mail not received

I paid the fee for IELTS IDP computer based test on 15th Sept 2021 at around 9 pm. I paid through HDFC Netbanking. It showed order awaited for some time at payment gateway and told me to manually move to IELTS IDP page. Bank and Payment Gateway is saying that transaction was successful, but I still have not received any confirmation mail from IELTS IDP. Today connected with IDP and they are saying they have not received the amount and were...
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