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IDP IELTS Complaints & Reviews

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Updated: May 3, 2024
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IDP IELTS reviews & complaints page 19

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F
Frosttheju
from Chennai, Tamil Nadu
Oct 18, 2021
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Additionally I received a credit voucher today[protected] for my test date booked for[protected], were I never requested for refund.

If there was a technical glitch weren’t you suppose to refund my full deposit?

I do like to mention, the responsive rate seems to be too low.

I would appreciate if someone revert back to me as soon as possible. Or else I would take necessary steps.

Location-Chennai
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    A
    anujdhiman
    from Karnal, Haryana
    Oct 17, 2021
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    Sir i have idp education india pvt. ltd site enquiry on results (EOR) (29/09/2021) applied for writing succesful score increase but fee is not refunded yet please refund my fee to my account thank you sir.
    PASSPORT NUMBER V0801156
    INVOICE NUMBER E/09-22HR0004164
    CANDIDATE NAME Mr. MONTI
    TEST DATE 11/09/2021
    payment reference number- 251391
    payment mode - online
    Payment date[protected]
    Amount - 11125.00
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      V
      Vidhi07
      from Ahmedabad, Gujarat
      Oct 16, 2021
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      After a successful registration of my IELTS examination, I am facing a problem. As per instructions I went through that link which says forget the password, I completed that step but didn't receive any mail. Please send me my password email for further steps.
      IDP IELTS customer support has been notified about the posted complaint.
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        P
        Parth13
        Oct 16, 2021
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        Resolved

        Address: Ahmedabad
        Website: www.ieltsidpindia.com/Registration/Registration?ID=4^9^2

        Dear IDP Support,
        I was booking computer delivered test dates for December month. Yesterday I was making payment and via UPI HDFC account and it displayed processing unsuccessful but amount of exam fee got deducted from my account. However I didn't received any email of my exam date got booked or not.

        I am requesting you to please check my issue with earliest.
        Oct 21, 2021
        Complaint marked as Resolved 
        Refund is received to my account yesterday
        IDP IELTS customer support has been notified about the posted complaint.
        Oct 21, 2021
        Updated by Parth13
        Marking as resolved as refund is received to my account
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          Kulvir003
          Oct 13, 2021
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          I had given an ilets exam on 16th of September 2021 but without any notice my result was not published even after 2 weeks of actual result date.On 1st October, idp sent me a form to take my writing sample because they thought that there was something wrong with my writing module.I gave the required information but even today on 13th of October I am waiting for my result. Please response immediately and provide me my result
          IDP IELTS customer support has been notified about the posted complaint.
          I am also facing the same issue.
          Have you got your result now? If yes then on which date.
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            Rakshitha rosie
            from Bhimavaram, Andhra Pradesh
            Oct 10, 2021
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            Address: D/no-11-1-3 taderu road

            I didn't receive any mail after the payment to idp kindly make sure that it is registered or not
            IDP IELTS customer support has been notified about the posted complaint.
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              Aary Jain
              Oct 10, 2021
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              The password for trf download is still not coming in mail and its making all the process slower and also no help through mail and call service centre!
              IDP IELTS customer support has been notified about the posted complaint.
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                T
                Tushar12525
                Oct 9, 2021
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                Address: Patiala punjab

                I have paid 14850 rupees on 7 oct for computer based ielts. And exam date in 21 oct...money has been deducted from my bank but I didn't received any confirmation mail nor I received any sms...I want either confirmation mail or refund ASAP!
                IDP IELTS customer support has been notified about the posted complaint.
                did you get your refund? if yes in how many days
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                  G
                  GeorgeJKal
                  Oct 8, 2021
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                  Aug 08 2021
                  Paid via UPI for IELTS Registration within stipulated time.
                  Amount was deducted.
                  But received the message:
                  Payment could not be processed.

                  Have not received any confirmation from IDP for the same.
                  IDP IELTS customer support has been notified about the posted complaint.
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                    Batrashivani
                    Oct 8, 2021
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                    Hi,

                    I have registered myself for IELTS exam for the available slot of 11 Nov 2021 on 7 Oct 2021. The amount of 14850 has been deducted from my account but test is not booked. No confirmation and acknowledgement been given.
                    Tried to reach customer care, however no response.
                    Please look into it, because it is very depressing for the candidate to go through all this
                    IDP IELTS customer support has been notified about the posted complaint.
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                      Thami Zhisai
                      Oct 7, 2021
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                      Today eve I booked ielts exam on 30th October and ₹14, 850 debited from my bank account.But I haven't received any mail or message from IDP about Booking confirmation.I don't have extra amount to book slot again so I need a proper solution and I want my refund amount. If you not send refund amount in this week, I will definitely miss October slot. So please understand my situation and help me.
                      IDP IELTS customer support has been notified about the posted complaint.
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                        A
                        AnandPram
                        Oct 7, 2021
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                        Ticket#[protected]
                        Case Ref. No.: CS[protected]
                        Registration Reference number: A3-IN620-A-5830870 [British Council]

                        Its 2 months IDP and I am still chasing to get my refund amount of IELTS exam cancellation. It seems case transfer from British Council to IDP and I am the looser.

                        Please help!

                        Regards,
                        Ananda
                        IDP IELTS customer support has been notified about the posted complaint.
                        Thanks a lot!
                        I got my money back just 30 mins before.
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                          Sej IELTS
                          Oct 4, 2021
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                          I tried booking IELTS exam on Oct 1 2021. The first payment attempt did not get throguh so I attempted second payment. The money was deducted from my account both the times but test was not booked. It has been 4 days but there is no refund or any other information from IDP. I want to book my test for 6th November. If the seats get full before this issue is resolved then I expect IDP to let me give my test for free.
                          IDP IELTS customer support has been notified about the posted complaint.
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                            KattaDivyaTeja
                            from Hyderabad, Telangana
                            Oct 4, 2021
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                            I tried registering for my Computer Delivered IELTS exams from IDP website on 21-sept-2021 and made an online payment of INR 14, 700 via BHIM UPI and the amount got deducted from my Bank Account but the IDP site says that the payment was rejected by my bank and that the registration could not be completed.

                            INR 14, 700 is a huge amount for me and I would like to get that back right away. This is not something to be expected from IDP.
                            IDP IELTS customer support has been notified about the posted complaint.
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                              Muzammil Muthu
                              Oct 4, 2021
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                              Hello, I'm MUZAMMIL K K, hope you are doing well.

                              This is to inform you that I took my Academic IELTS (through IDP) at West Delhi on 12 August 2021, PASSPORT NUMBER : T2628659. I waited the 13 day time period, the result did not come. I received an email stating that "your test scores for 12-Aug-21 have come under scrutiny and are being investigated. Your results are being withheld while this investigation is being conducted. Please note that all investigations are conducted without prejudice by the IELTS Test Partners."
                              I immediately shot off a reply and also called the IELTS customer care only to get very standard" We don't know anything, you will have to wait."

                              My intake was scheduled on September of this year, but due to delay in getting my result, University has defered my offer letter to next intake which is January 2022.

                              I had contacted the University representative informing the difficulties because of this.It's been almost 2 months I have been waiting for the result. I have no news whether it will be released later today or tomorrow, or even sometime this month.

                              Due to a vast number of applicants, the University has declared a deadline for submitting the documents. If I didn't get my result as early as possible, I'm afraid I will miss the very next intake too. It will affect my future very badly because I will have to wait one more year.

                              So I kindly request you to declare my result as soon as possible.
                              IDP IELTS customer support has been notified about the posted complaint.
                              Have you got your result now?
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                                shivaratnavarapu93
                                Oct 3, 2021
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                                I was trying to book an IELTS test on the IDP website. I paid 14700 and it was debited from my account but the test was not booked. I tried calling the service number of IELTS but nobody responded. I want my money back. I request a refund.

                                Its been more than 10 days since i tried to book and money deducted from my account.
                                IDP IELTS customer support has been notified about the posted complaint.
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                                  Rampukar Adhikari
                                  Oct 1, 2021
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                                  Hi, i forgot my password for candidate login (RAM1009980), so i requested for 'forgot my password' from login page. It says mail has been sent to my registered email, but i didnt get any mail for multiple hours.
                                  I did receive mail for my username, but for reset password, the mail never shows up. I need to sumbit my etrf to university, its blocking my application right now.
                                  IDP IELTS customer support has been notified about the posted complaint.
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                                    stuti12
                                    Sep 30, 2021
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                                    Website: www.ieltsidpindia.com

                                    I was trying to book an IELTS test on the IDP website. I paid 14700 and it was debited from my account but the test was not booked. I tried calling the service number of IELTS but nobody responded. I want my money back. I request a refund.
                                    IDP IELTS customer support has been notified about the posted complaint.
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                                      rimplesohi
                                      from chandigarh, Punjab
                                      Sep 29, 2021
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                                      I have been unable to login my candidate account. also mailed on 27 sept 29 sept but no response received.
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                                        Manu A Paul
                                        Sep 29, 2021
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                                        I am not getting any email when pressing on forgot username/password on ielts candidate portal.
                                        I need to download my test result report

                                        Email: manu.[protected]@gmail.com
                                        Ph: [protected]
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