IDP IELTS Complaints & Reviews

On pressing forgot username/password, No link/ information received at my email to reset the login

My email: manu.[protected]@gmail.com
Phone: [protected]

Dear Concerned,
This is to bring to your information that I along with our batch had appeared for the IELTS Paper Based Exam at Jaipur (Rajasthan) on 24th June and 28th June 2021 for Reading, Listening, Writing and Speaking respectively. I/We had appeared via British Counsil.

Then it was communicated to us that our result is being withheld because of some scrutiny/investigation and will be declared on 1st Sept 2021

Since then, we have received no communication and or update on the progress of the scrutiny/investigation. Please note that 3 months have already passed and recently (from 1st August) the IDP has taken over the process which was previously being taken care by British Counsil.

I have raised 3 tickets against the same problem but they close the ticket without any information/reply/solution. I doubt if there is any investigation actually going on because we were just 24 candidates and how can the investigation go on for more then 3 months.

I had paid the examination fees on time and have adhered to the process and Terms and Conditions from my end, but waiting for my results for more than 3 months now.

Their customer care is pathetic and they provide no information there are no reverts on mails as well. It just looks like they are hiding our results.

I have registered for ielts on 6th november 2021 and after registration i received my registration code in a sms but dinidt got any mail or my login id password please help me out. My given name is sarjan kirtikumar .my surname is patel.my registered email id is:[protected]@gmail.com

I paid the fee for IELTS IDP paper pen based test on 27 September at around 12 a.m. I paid through Icici bank via paytm net banking.bank and payment gateway is saying that transaction was successful, but I still have not received any confirmation mail from IELTS IDP. I connected with IDP but they said there is no any details of exam schedule.kindly solve this issue as soon as possible as I’m desperate to book another slot and the slot might be filled. My passport number is R3562364 and Date of birth is 27th august 1999 . Payment gateway order no is [protected]

Dear Concerned,
This is to bring to your information that I along with our batch had appeared for the IELTS Paper Based Exam at Jaipur (Rajasthan) on 24th June and 28th June 2021 for Reading, Listening, Writing and Speaking respectively. I/We had appeared via British Counsil.

Then it was communicated to us that our result is being withheld because of some scrutiny/investigation and will be declared on 1st Sept 2021

Since then, we have received no communication and or update on the progress of the scrutiny/investigation. Please note that 3 months have already passed and recently (from 1st August) the IDP has taken over the process which was previously being taken care by British Counsil.

I have raised 3 tickets against the same problem but they close the ticket without any information/reply/solution. I doubt if there is any investigation actually going on because we were just 24 candidates and how can the investigation go on for more then 3 months.

I had paid the examination fees on time and have adhered to the process and Terms and Conditions from my end, but waiting for my results for more than 3 months now.

Their customer care is pathetic and they provide no information there are no reverts on mails as well. It just looks like they are hiding our results.

Well today I have done payment regarding ielts test but I did receive any message from IDP even money is deducted from bank account kindly help me

I have taken my IELTS paper based test on 28th August .My results are released on 11th September. Till now today is 22nd September and I am unable to download my eTRF form. Everyday I keep calling their support team and they are very negligent in reply .Firstly during test registration I have uploaded all the needed documents. But when enquired about result they asked me to send documents again. I did it right away when they asked and sent it on 14th of September. Even after sending documents there is no confirmation from IELTS IDP when I will receive my result form. Because of their negligence I am mentally depressed, I am not able to submit the applications to Universities as the deadline is already reached . I urge you to please take an appropriate action against such fraud testing agencies .They are playing with the life of Students .

I paid the fee for IELTS IDP computer based test on 15th Sept 2021 at around 9 pm. I paid through HDFC Netbanking. It showed order awaited for some time at payment gateway and told me to manually move to IELTS IDP page. Bank and Payment Gateway is saying that transaction was successful, but I still have not received any confirmation mail from IELTS IDP. Today connected with IDP and they are saying they have not received the amount and were very rude in speaking and disconnected the call after some time. Kindly solve this issue ASAP as I'm desperate to book another slot and the slot might be filled. Passport Number is V2928916, DOB is 18th June, 2004. Payment Gateway order no. is 5605495

Hi Team,

I made a payment of Rupees 14700, on 07-Sep-2021 at 04:17 pm via hdfc net banking and the reference Number for payment was 5537856 and transaction reference number was[protected] along with order number 5537856
Money was deducted from my account, however, the exam was not booked.
Even after calling IDP india helpline numbers multiple time, there is no acknowledgement to my query

Could you please investigate and get it resolved asap.

My contact number is [protected]

Thanks,
harpreet kaur bhamra

Hi my name is Robin. My sister's name is Neha Rani. She had given ielts exam on 9th of January in 2021 and she got the result on 22th of january but she didn't received the original trf. Its been 8 months .Her passport no. U7813742.
Pls do send her trf at this address: Vivekanand adarsh public school, gali no. 4, balraj nagar, kaithal

I have taken an IELTS exam with Goa Center on 21st August 2021. on 19th August, I resent my corrected passport with change in name and passport no. Despite repeated requests on Email, and calls to service number, I have not received any feedback nor any clarification.The registration at the exam center too was done with the new passport details.
I was issued a Ticket no : [protected]. Till date there is no respose, except for only the change in passport name.
i have got to submit the same to my agent and i am desperately looking for a solution.
I regret i have reached a situation where i am frustrated with the service and I regret i had to attend the exam with IDP.

Hello,
Yesterday I booked a slot for my IELTS exam on 23rd oct, 2021 in Mumbai West. And during payment time I payed through gpay, but I didnt received any mail or any text regarding the same. Also, in gpay account its showing like transaction was successful and IDP India also received payment. Please help and look into this matter as soon as possible.
Thank you!
E mail: vikas.[protected]@gmail.com

I paid the fee for idp ielts computer based test on 17th September 2021 at 8:29 pm. It showed processing for some time then it showed payment failed. I made the transaction through Phone pe. Please kindly solve this issue ASAP as im desperate to book another slot and the slot might be filled.

I disnt get my score sheet . Its getting 3 months now..

The fees for IELTS is debited from my bank account but not seat is booked.
When will I get the refund, or schedule me the same date.

I booked my IELTS test on July 26th 2021 with IDP for September 18th 2021(Saturday). IDP decides to set my speaking test on September 16th 2021 (Thursday) and inform me about this on September 13th 2021 (that too after my mail and live chat message asking for update on speaking test info). There is no way as a working professional, I can travel 300 miles for Speaking test which is being conducted mid week with such a short notice (less than 3 day notice). I was asked to mail regarding this issue. But, It's been more than 2 days and I still don't have a response from them. Their live chats are rarely operational and their toll free number doesn't work (all I get is a busy message). A toll free customer care number is supposed to queue the calls if it is busy. I believe their customer care number doesn't work anymore. I found a alternate number and still no response from them (good part at least it rings). I never had this issue when British council conducted the IELTS exam. They were clear about their schedule. IDP should start taking customer care seriously.

Hi
I had paid full fees of Ielts exam and the transaction was unsuccessful still money got deducted from bank account and I have no acknowledgement mail from idp IELTS up till now. Please look after this asap...

I've completed my IELTS application and paid the transaction amount of 14850/- on 10th September 2021 but there was an error 404 message generated furthermore, there was no confirmation if my slot is reserved.
I would request you to communicate the details as early as possible because I need to plan my test accordingly.
I hope to hear from you soon!

Thank You!

Awaiting your reply as it is more than 30days since the exam was held and I am very much disappointed in the service provided by IDP. At least please respond to our queries. As per the conditions, I was supposed to get my results after 13 days of my exam date. However, I am still waiting for my results to be released.

Hi team,

this is happening 2nd time when i already dropped an email that i will be travelling to delhi specifically for this exam and please schedule the speaking test either on 11th or 12th but today on 8th i got to know that speaking is on 10th .

There use to be 5 days of prior notice before speaking test where is that gone. Please reschedule to 11 th or 12 of September