IFB Travel Systems Complaints & Reviews

I bought the IFB 6.5 kg 5 Star Fully Automatic Top Load Silver (TL-RDS/RDSS 6.5 kg Aqua)

Date of purchase: Oct 19, 2020
Delivered: Oct 21, 2020
Installed or start using: 20 Nov 2020

I have been using the machine for the past 6 months now. Initially, I do not have any problems but for the past 2 months I am hardly using it due to the following issues:
First, the issue started with Noise troubling
then Drainage issue (that is resolved)
now again it's making too much NOISE, seems the drum is hitting the side plate.

I am totally frustrated now, it's only been 6 months. I thought it will not create any issue in the last 2 years but it was wrong.

I can not continue using this machine therefore, I have requested FOR REPLACEMENT but no one is replying to me in that section.

I tried to pull out the invoice from FLIPKART but some could not find the invoice option so here is the screenshot of my order: https://nimb.ws/JMPRwu

Please review my request and do the need full.

I have purchasedIFB top load washing machine in mar 2016. They have given 2 years warranty period up to mar 2018.During the period, noone was called from IFB for free servicing. Self two times tried to contact customer care, i could not get connected. Then meantime my busy work schedule i forgot to call them again. Recently i have booked complaint (Ie after the warranty period) for general servicing of the machine. I requested IFB since you have not reminded the free servicing of my washing machine for the past two years, this service should be done on free of cost. But they were not agreed even repeated request. Further, they have sent the service personnel for servicing. They came and took only 15 minutes and charged 840 rupees without replacing any parts (2 nos drum washing powder only used). I argued with the service personnel just spending 15 minutes and getting Rs 840 is like a day cheating. He didn't agree and replied that they cant do anything on that. Further, i have communicated to customer care also, they also replied that the same manner and replied that in warranty period you have not contacted ie is your mistake like that they replied. I fed up with IFB. Even after complaint raised, they are not responding. Kindly refund the amount at the earliest.

IFB oven I have purchased on 29/08/2014, last month on wards it is not working.I have registered the complaint on your toll free number three times.They have told me the address change, I have corrected it two times but still no one is attending the complaint.Please take necessary steps as soon as possible.