IFCI — I did not get my money as I submitted given details like buyback form

Address:

Rajpur Chungi, Agra, Uttar Pradesh, 282001

Greetings of the day!

Rajesh sir,

My dp id is 12021400 and client i'd 00071425 and dp name is seema securities pvt ltd. And total no. Of bond is 04
As per telephonic conversation and through mails whatever the form and details you said and given through mails... I have sent you the same as per mentioned date and you received it on time which i crossed check with you before 30th november 2019 over phone and you said that wait for 31st january 2020 you will get the money on your given account so cross check with bank and if not then on monday 3rd february 2020 call me on same number [protected] since that day till today i called number of times...in different numbers and different timing but no proper response i got... Luckily once, someone from your office has given me these ctc numbers [protected]/282/283 but still no one has told me where is my money and after that i continue kept calling but someone hanged it without talking... This is the way you service your client... No help no proper resolution... You literally paniced my father for his money... You can see the attached details...