IFFCO Tokio General Insurance — Issue with Surveyor

My vehicle got damaged due to an accident (vehicle hit the divider, resulting tire got busted and their is impact on suspension apart from scratches on bumper and side panel also there is minor impact on back bumper since sudden stop of car). Now surveyor is saying there is no accident as you have not cliecked any piture and because you drove vehicle with puncher tire all these issues are coming. Not sure how mature surveyor is, how come tire / wheel alignment shifted to backsword driving puncher tire. I want some other surveyor to be assigned and relook into this issue.

I lodged complaint on call center as well but there is no response.

Please take appropriate action on this on priority.

-Ashish
Vehicle # HR 26 CH 2761
Mob # [protected]
Complaint # cm[protected]
Claim# 37180756