IFFCO Tokio General Insurance — Medical insurance claim

Address:Surat, Gujarat, 395009
Website:www.iffcotokio.co.in

I had taken family floater policy under jio phase-2 in march 2015 which includes sum insured amount 5 lakh rupees upto march-2016. Policy details such as sah id is sah104169 and phs id is 30341935. Recently i had applied for cashless at baps hospital for my grand mother named gunvantiben p. Doshi. Billed amount was 62301 and claimed pass amount was 43400 only. The amount deducted was unjust to me although having policy of 5 lakh rupees worth it seems to be meaningless of taking policy if i am not getting full coverage of my medical bill.I have gone though all the details of my policy and online details of claims passed on paramount site it is not showing any statement in my policy which says that if you are not admitted to non ppn network 30% amount will be deducted from your medical bill and even you have not mentioned the list of ppn network in a policy.I have even not apply for pre and post medical reimbursement expenses. I belong to middle class family i feel that it is injustice done to me so it is my request to you reply to mail with in 3 days or else i need to take further action from my end.
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    IFFCO Tokio General Insurance Phone
    +91 12 4428 5499
    IFFCO Tokio General Insurance Address
    IFFCO Tower, Plot No. 3, Sector 29, Gurgaon, Haryana, India - 122001
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