IFFCO Tokio General Insurance — Surveyor force (Me) customer to repair my vehicle from local mechanic. Not from authorised service centre

Balli109

from Patiala, Punjab

Address:	147001
Website:	www.iffcotokio.co.in/motor-insurance/two-wheeler-policy

Dear sir/madam
I submit a claim of my two wheeler vehicle on 13/02/2017, policy no. Is 96597799, i submit my vehicle at hero dealership (Chittosho motor) sirhind road patiala. For repair. Your surveyor visit at workshop he told workshop employee to repair this vehicle from local mechanic (Out side). Other wise i not approved your claim, and he told lie i ask from customer, customer agree for vehicle repair from out side mechanic or local mechanic. Why i repair my vehicle from out side or local mechanic. I shocked your company allow for this. I am very dissatisfy from your service, your company surveyor used how cheep language (Mai nahi pass karunga aapka claim jo karna hai karlo) i don't repair my vehicle from out side without authorized workshop.
Please reply soon and solve my problem.
Thanks.

Balwinder singh
Mob.[protected], [protected]

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Feb 14, 2017

Updated by Balli109 Dear Sir/Madam
I Submit a claim of my Two Wheeler Vehicle on 13/02/2017, Policy no. is 96597799, I Submit My Vehicle At Hero Dealership(Chittosho Motor) sirhind road Patiala. for Repair. Your Surveyor Visit at Workshop He told workshop Employee to Repair This Vehicle From Local Mechanic(out side).Other wise I Not Approved Your Claim, and He told Lie I ask from Customer, Customer Agree For Vehicle Repair From out Side Mechanic or Local Mechanic. Why I Repair My Vehicle From Out Side or Local Mechanic. I shocked Your Company allow for this. I Am Very Dissatisfy from your Service, your Company Surveyor Used How Cheep Language (MAI NAHI PASS KARUNGA AAPKA CLAIM JO KARNA HAI KARLO) I don't Repair My Vehicle from Out Side without Authorized Workshop.
Please Reply Soon and Solve My Problem.
Thanks.

Balwinder Singh
Mob.[protected], [protected]