Ignou — Fees refund/admission cancelled by university

I had applied for Admission for B.Lis course in IGNOU through their website and have paid Rs 8100 course fee (including Rs 200 Registration Fee).
My admission was cancelled on 15th April 2022 from university side stating that I do not fulfill the eligibility criteria for admission.

But till now i have not got my fees refund.
I have been trying to call on all the helpline numbers but no response.

The fees is refundable as its been cancelled from the university end.
Then also they are not refunding my fees.
request you to please refund the fees paid as the cancellation was done from the university side.

I request you to please help me in getting the refund fee amount after deducting the processing fees of Rs 200.
I want IGNOU my fees to be refunded back as soon as possible

My control number is : [protected]S