Ignou — Not receiving mlis-final marksheet and certificate till date

Address:Bharatpur, Rajasthan, 321001

I have completed my MLIS from IGNOU but till date. I have not received my final marksheet and certificate. I have contacted regional centrRC-52) but they are telling me that they are not responsible for giving marksheets and certificates. Than I made contact to SED Helpline many times but I have not received any positive response yet. My Enrolment No. is[protected]. The result on the net is showing that I have completed my MLIS. I want to further do Phd but I am not sure now as I have not received my Final Marksheet and Certificate for the course I have completed.
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I have not received my mark sheet and certificate for MLIS. Please help how to receive it as i have to submit at my workplace.
I have not received my MLIS mark sheet and certificate till now, how do i get it, please help.

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