IIBF — denial of entry to the exam hall

Today i had exam for aml kyc at 10 am. Eventhough i left my home earlier, due to heavy traffic in that area i reached the exam centre by 9 46 am. My centre was the chennai race institute cochin. I admit that i was late by 1 minute. But the invigilator not only denied my entry but also behaved very arrogantly. And told that if iibf persons permit, he will allow us to enter. There were almost 5 people waiting outside. We tried several numbers to contact iibf offices in chennai and mumbai. Last by 10 we could connect to a person at iibf, and his reply was it is the centre's discretion. But the invigilators at the centre was on the opinion that they have no permission for giving us a chance. It was such an unpleasant experience for me. There was no one from the iibf for conducting the exam. If there was a person i could have written the exam as per the invigilator claims.in other exam centres in ernakulam i have seen people allowed to enter exam hall before exam time even if they were late by 2 or 3 minutes. Feel so sad that i experienced such a thing in iibf examination.