Ikya Human Capital Solutions — online pf claim rejected as date of leaving mentioned in claim is not matching with office records

Respected sir/madam,

I am writing on behalf of an ex-employee of your organization mrs. Debasmita nath. Following is her member id details.

Full name (As per records)- debasmita nath
Employee id number - a233291
Pf number - pybom[protected]
Uan number[protected]
Query - unmatched date of exit
Date of exit - 15/10/2019

Her online claim has been rejected as the date of leaving mentioned in claim is not matching with office records. Please help to solve this problem and guide me to take necessary steps. She needs the money as she is going
Through very tough situation during this pandemic crisis.

Please contact me if further clarification needed. Thank you,

With best regards,
Kalyan naskar
[protected]/[protected]