Immiways Migration Advisory Services Pvt Ltd — refund to be done at the earliest

Address: 560100
Website: www.immiwaysmigration.com

Hi,
I have made payment of Rs. 56, 350 for Canada Express Entry with Immiways Migration company. Have shared company details below for your reference. Additionally spent around $322 CAD for WES + spent around Rs. 12, 000 for IELTS exam and besides, expenses around doing all of this when I didn't have a job. WES has been positive and IELTS has been good.

I started this process with Immiwaysmigration back in Feb 2017. I have followed diligently all that was asked by Immiways including their payment, WES documents verification and IELTS exam. All the evidences are attached for your reference.
However, after I made the payment in Mar 2017, things started becoming very slow. I've dealt with Zeenath[protected] then it got moved to Sara (+91.[protected]) and then so called Process Consultant Omair (+[protected].
Omair started interacting with me around mid of Mar 2017.
I had complained that Omair does not really care to respond many times to Sara but nothing major change happened. They had received the amount and then things started falling off which I could sense it easily.
However, when I raised my concerns continuously, then I was asked to share the docs to WES which I did it and got the positive / clearance from WES to move one. Post WES, I was asked to appear for IELTS exam which I did and got through as well.
Now all the formalities are completed from my end so, things started moving in different directions. Omair started responding to me once in a Month probably that is also when I had called him few times.

Sep 2017 I had cleared the IELTS and then Omair started showing up once a month via email or a call!!! I started becoming suspicious about their style / behavior!!!
Emails also been like, one for requesting the docs around Oct 2017 and after a month another email as a follow up but no calls. Then there is another follow up made DIRECTLY in Jan 2018 which again an email and literally NO CALL.
From then onwards till date, I have not heard anything from these!!! All such service providers are behind us until they get their money and then suddenly will disappear.

I really didnt like the professionalism they have shown from initial stage till date. I really want all my amount to be reversed as its not fault as I have followed all their requests regularly and diligently.

I will not withdraw the complaint until and unless I have been paid total amount with the interest. Immiways is not a good place to opt for immigration. These guys are more interested in taking money than extending their support.

I have all the documents as proof and should be able to produce them all to judiciary as needed.

PLEASE STOP CHEATING INNOCENT PEOPLE. I'VE HAD A BAD TIME WITHOUT A JOB, WITHOUT MONEY IN HAND BUT TRUSTED YOU GUYS WOULD TAKE OF GETTING ME A JOB SOON BUT YOU HAVE DISAPPOINTED ME BIG TIME...NO RETURN THE AMOUNT AS YOU ALL FAILED TO TAKE CARE OF THINGS FROM YOUR END.

Please find below the address of the office Immiways had communicated me earlier.

Immiways Migration Services
#405, 4th Floor, Amrutha
Estates, Above Almond House, Himayathnagar Main Road, Hyderabad. Pin Code:
500029www.immiwaysmigration.com
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customer support has been notified about the posted complaint.
May 09, 2018
Updated by patilp11
Hi Complaints Team,
I got a call today from Omair after few months who is a Process Specialist aligned to me to get a job in Canada as explained earlier. His call was not meant of discussion rather it was life threatening call for me. So before I move on, I would like to convey that if something happens to life by any means, complete responsibility would be of Immiways Team and Omair (+[protected].
His communication was like I have done something very dangerous or wrong task by highlighting the issue here. He told me that his company legal team would take appropriate action against me. I have breached the contract. I should have contacted him before raising the issue in social media etc.
I would like to highlight few more points now please:
Initially when we started the process, didn't Immiways team contact me often to make the payments? Yes couple of them called me often. Then why there were no calls for such a long duration after all I had deserved to be called by you or Immiways team.
Didnt I escalte to Sara whom I had interacted earlier that Omair is not really taking care of process correctly or rigorously? Yes I did. Told her politely that allocate someone else if Omair is occupied few times.
Didnt I escalte Sara and team that Omair looks to be rude? Yes I did but I was tried to convince by Immiways that he will take care of things moving forward after two times escalations.
Didnt I ask for escalation process? Yes I did post the above. Why did I ask for it? Nobody really looked at why did I ask that in such inital stage?
Does not it annoy as I didnt have a job and when requested for extended support, did anyone else in Immiways called me up to discuss whats happening? How come now you (Omair/team) or Legal Team is activelly trying to contact me which was needed if dealt correctly right?
Omair was very rude today as well as he used to be earlier. I asked him that why wasn't there a call so far, answer from Omair was that "in 2 years of time, we cant call you every week". Did I ever ask you or Immiways to call me every week? Not at all then why such rude response pls?
He was mentioning today again now that my wife should have taken up the IELTS exam. I told many times that my wife is not a graduated person. She is not good at English and can not clear IELTs or such exams. If this was the major concern, then you should have told me to back off and you would take care of returning my amount. Why should I pay you and Immiways additional amount knowing the fact my wife cant clear the exams?Omair kept repeating the same question again.
When I spoke to him earlier about my IELTs exam, he was ok if I even scope 6 across. After I got 6 score, he asked me to go for the test again as I'm still not got the required score. I never denied any of his communications but why there was not such commitment from immiways when I'm trying to do everything from end. After going through all of these difficulties, he calls me up today after seeing this complaint and tried talks to me rudely.
Omair - please stop threatening me anymore. Do not do such conversations with anyone else it would really be difficult for the person to perceive such threats and the result could be worst.

Finally, Omair stated that if I had followed the process of calling them and requesting for refund Immiways could have done something. Does not it mean that by saying so you are not obeying the process please?

Overall, I would need my refund amount + others expenses I have been going through to take the complaint please.
May 09, 2018
Updated by patilp11
Being so rude shows how professional you are and it will have an impact on the company culture.
Today I'm receiving such a call which I could sense it earlier hence if I had come to you (Omair) or Immiways requesting for refund, it would not have happened hence took this step. I need justice please. If I'm writing this around 11.51pm IST then you can imagine how much mentally the call would have disturbed me today.
May 12, 2018
Updated by patilp11
Hi All,

I have not received any call from Legal Team of Immiways or from anyone. I'm happy if you would like to return the amount I have paid and close this case here. I would need complete amount to be reversed please. No more unwanted calls and discussions.

Thanks,
Praveen Patil
May 21, 2018
Updated by patilp11
Hi,

I have been waiting to see if someone from Immiways calls me and take it to the closure. However, no update so far. So kindly help me in getting this reversed as soon as possible please.
Jun 14, 2018
Updated by patilp11
I'm still waiting to hear and close this but no update so far. Can someone please get me the justice soon?
Thanks,
Praveen Patil
 
2 Comments

Comments

Dear Mr. Praveen,

Consider this as an official reply from Immiways Migration Advisory Pvt Ltd.
I would first like to console you that you have written complaint with much patience and diligence which is completely wrong and invalid pointers, but why you haven’t placed any such complaint on our website complaint Box?

There is no such complaint against any team member of ours and you have only placed complaints here to ruin our company status and reputation. All the Accusation you have raised upon Immiways Migration and the Team are completely bogus.

Our Team has worked for filing your application for WES and assists you for IELTS even but you have failed to get the required score and you have hide the very important point that you use “hearing AID” and which have affected you for getting a good IELTS Score. You are falling short of 2-3 points for Eligibility and our team has requested you to re-attempt for IELTS or your spouse to attempt for IELTS but you have refused for both. There are options and multiple ways which has to be utilized to get a successful visa, but you denied on everything.

Our team did our best to apply for your PR application with other alternative options under PNP. We were in continues follow up with you and have been coordinating on frequent basis.

We do not blame you or accuse you of anything because we understand that you are frustrated and emotionally hurt as you are currently not working and you are in desperation to migrate Canada asap. But please do understand that there are certain norms, protocol and procedure of Canada Immigration, which had to be followed by you and our team. Sometime if our Case Officer will be occupied with online submission of files and won’t be available to pick up calls but surely they call back and reply through email.

We have all the screenshot proof of the emails sent to you and the call history, which will clarify that there was no lack of communication.

I would humbly suggest you not to place any such aggressive comments, which ruins company reputation. It makes a false statement and gives a wrong impression to our clients, which cannot be tolerated.

If you repeat the same then we would be forced to take a legal action under the act of Law.

Regards
Legal Team
Immiways Migration
Hi,

Someone by name Rajesh (+91.[protected]) from Immiways called me up 15 days ago and spoke to me about trying out the options to refund after almost 30 to 40mins of discussion. He told me that he is not from Legal department of Immiways however, trying to help me out which sounded good to me at least someone is caring or promising to refund. He literally assured me that he will talk to the team and get the best refund possible.

After few days, I called him up again as there was no update. He seemed to be changed completely and started stating he cant refund the amount. Now whoever is checking my updates should tell me what am I supposed to do with such people around in Immiways? This is not at all called as professionalism...I have had enough patience and explained about my situation that have lost my hearing and using hearing aids currently. He had a good discussion but after second discussion, he also seemed to be arrogant which made feel strongly that finally go ahead with raising concerns with Police Commissioner to help me out resolving the issue soon.

I'm sure after my losses in personal life and professional struggle, District Commissioner of Police will take care of things for sure in getting me the justice.

Thanks - Praveen Patil

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    Immiways Migration Advisory Services Phone
    +91 40 6618 7700
    Immiways Migration Advisory Services Address
    # 405, 4th Floor, Amrutha Estate, Himayath Nagar, Hyderabad, Andhra Pradesh, India - 500029
    View all Immiways Migration Advisory Services contact information