Income Tax Department — I am not getting my refund under income tax for assessment year 2017-18

Website:

www.incometaxefiling.gov.in

Pan bodps2877h
name debasis sethi
s/o bharat chandra sethi
at harisankarpur, po jita naga, via dolasahi
dist bhadrak 756127
ackwnowledgement no [protected]
date of filing 25/07/2017

the status of refund shows " return submitted and verified"
no of complains and requests(in pdf forms) have been intimated in this regard still the department is silent over months together.The income tax return keeps pending more than 7 months for processing.
Mail id [protected]@gmai.Com
mob [protected]