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[Resolved]  Income Tax Department — I cancelled my booking on 12.12.2019 but amount not yet received so far.

I cancelled my booking on 12.12.2019 but amount not yet received so far. and merchant said refund amount already initiated and do contact your bank, please solve my issue asap.

Merchant Txn Id [protected]
Citrus Txn Id OL[protected]
Source CTXUPI[protected]
Last Modified[protected]:19:32
Amount11879.00 INR
Merchant NameKSTDC Transport Division

I cancelled my booking on 12.12.2019 but amount not yet received so far.
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Complaint marked as Resolved Feb 24, 2020
Wrongly entered the income tax department

Complaint Status


[Feb 25, 2020] Income Tax Department customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    39%
    Complaints
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    Resolved
    833
    Income Tax Department Phone
    +91 11 2341 3317
    Income Tax Department Address
    A R A Center, E-2, Jhandewalan Extn., New Delhi, Delhi, India - 110055
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