Income Tax Department — one pan card issued to two people

Address:

Moh-sheesh mahal bisauli badaun, Budaun, Uttar Pradesh, 202520

Hi team,

My name is akash kumar and my father's name is rakesh kumar and the same is mentioned over my pan card but as per income tax department database my name is aakash kumar and my father's name is raj kumar. I applied for pan card correction 20 days back but it is not resolved yet, every time when i call to customer care to get an update they just say wait for two days to get it updated. Apart from this every time customer care executive asks me to submit a new document. First time they asked a clarification letter and i sent it then they asked adhar card and i sent it and then they asked my pan card copy and i sent this as well.

Now nsdl team (Sohail) is saying that your documents have been sent to income tax department but as per income tax department (Mukul) the documents are still with nsdl team.

I am not understanding why my details are incorrect in itd if the correct details are mentioned on my pan card. I can understand that this can be done by a human error but why you guys are not correcting this. Its been more than 20 days and i did not get any resolution. Pan number is ckmpk7662q. This pan is issued to another person as well as per income tax department.