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Income Tax Department

Income Tax Department — Pan card not dispatched

Address:Vadodara, Gujarat, 390021

My pan card number was issued two weeks ago and since then the pan card has not been dispatched.

Nobody picks up the call at customer care, it's always busy, no matter when you call. What is the point of customer care number if no one is there to pick it up and no response to emails, no way to contact.

How is the customer supposed to understand what is happening? Service is horrible.
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Comments

Sir/ma'am I have applied for pan card online before 6 month but till that date I have not received pan card, when I have track online it shows pan card despatched

Reply
Dear Angela,

If applied through NSDL e-Gov, please provide the 15 digit acknowledgement number to enable us to provide further information.
Reply

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    +91 11 2341 3317
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    A R A Center, E-2, Jhandewalan Extn., New Delhi, Delhi, India - 110055
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