Income Tax Department — refund not recd

Address:Kolkata, West Bengal, 743144

I filed ITR 1 on 30 May 2017. My PAN No is ADLPS3734M. I have not received my refund even after 8 months. you should not take more than 1 week for refund.
Whenever I write to confirm about my refund, I am not told the date by which refund will be paid. I am worried.

I am not getting encouraging response from CPC Income tax office Bangalore.
They say it is under process. Can the process take 9 months. It is difficult to believe. please expedite the refund. regards.
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    A R A Center, E-2, Jhandewalan Extn., New Delhi, Delhi, India - 110055
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