Income Tax Department — Refund not received ay2007-08

Address:	Bangalore, Karnataka, 411028
Website:	incometaxindiaefiling.gov.in

This is about my income tax processing for ay2007-08. I had e-filed my returns in year 2008. I never received the refund which was due. Many years later, in 2015 i received a demand notice on my income tax portal dashboard, the demand amount was equal to the refund amount due.

I disagreed with demand about 11 times on portal, raised multiple grievances on the portal, emailed to the assessing officer many times, called up it office many times, wrote emails to it ombudsman many times, wrote a letter with all details to the ao many times, but nothing has happened.

I raised an rti asking the details of the demand, and it office wrote back that their system access has not been working for 15 days, and they will get back to me with details in 10 days. It has been 3 months since then, and i have not received any response on the rti.

I really do not know what else can i do to get my it refund.