Submit a Complaint
Tax Services
Income Tax Department

[Resolved]  Income Tax Department — refund of failed pan application amount

I have used nsdl website to create a new pan card of my friend. I used e-kyc option for her aadhar verification. I have paid an amount of rs.106.20 using my debit card three times. My balance was deducted from the bank on 02/07/2019 but there was a mismatch between otp number. It showed me a message stating that otp is incorrect and hence you cannot proceed the application. Whether payment made for three times i. E. 106.20*3 = 318.60/- payment is refundable?
Was this information helpful?
No (0)
Yes (0)
Sep 12, 2019
Complaint marked as Resolved 
Resolved
Income Tax Department customer support has been notified about the posted complaint.
Jul 06, 2019
Updated by capriya@1996 I have got refund of only amount paid once (106.20/-). I haven't got refund for other two times paid (106.20/-*2 times)
Complaint comments 
2 Comments

Related Income Tax Department reviews

[Resolved]Income Tax Department - Not linked my Aadhar even amount paid and applied[Resolved]Income Tax Department - My money is debited from the account but aadhaar not linked to the PAN[Resolved]Income Tax Department - PAN and Aadhaar Linking payment not refunded[Resolved]Income Tax Department - PAN application acknowledgment number 970064700002801[Resolved]Income Tax Department - Refund issues
View all 2519 Income Tax Department Reviews

Comments

Dear Sir,
When I going to reprint of PAN Card (FOXPD3802M) from UTI link, there comes error is Problem fetching records from ITD.
Reply
To resolve your query/concern, kindly provide us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID. You may send these details through e-mail at [protected]@nsdl.co.in
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Income Tax Department
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    2519
    Pending
    0
    Resolved
    951
    View all 2519 Income Tax Department reviews & complaints
    Income Tax Department Phone
    +91 11 2341 3317
    Income Tax Department Address
    A R A Center, E-2, Jhandewalan Extn., New Delhi, Delhi, India - 110055
    View all Income Tax Department contact information